Sr. Software Development Engineer / Lead - Remote (23-14)

Description

Spok is looking for a full stack software developer to join it's Voice Connect application team. This role will include supporting the current product and enhancing the product with new features to improve our customer experience. This includes working closely with the Enterprise Product Architect to design and implement common components across the entire Spok suite of products.

Essential Duties and Responsibilities

• Participate in design and development architecture of new features.

• Work with product owner to ensure that requirements and acceptance criteria are met

• Analyze existing solutions to highlight areas for improvements.

• Participating and influencing conversations during team ceremonies; backlog refinement, planning, reviews, and retrospectives

• Support the application lifecycle (concept, design, test, release and support). Follow established development, documentation, testing and deployment processes.

• Provide development support for existing applications in the field

• Assisting the team to troubleshoot and quickly resolve critical production issues

• Assisting the team with technical documentation of installation and configuration guides

• Stay current with and anticipate technology evolutions

• Work cross functionally and interdepartmentally to resolve complex customer problems.

Required Skills and Experience

Bachelor's degree from four-year college or university and 6+ years' experience; or comparable experience and/or training; or equivalent combination of education and experience.

• Strong experience as a Full Stack Software Engineer

• Strong Experience with .NET and C#

• Experience working in a Healthcare/clinical environment or Call Center application

• Experience with JavaScript, HTML, CSS and React

• Experience with XML and JSON

• Experience with relational databases such as SQL Server, Oracle

• Experience with SIP and FreeSwitch

• Speech Recognition and Text To Speech a plus

• Understanding of Docker is a plus

• Entity Framework a plus

• Understanding of VB6 is a plus

• C++ / MFC

• REST

• Java

Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Alexandria, Virginia, is proud to be a global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on the Spok Care Connect® platform to enhance workflows for clinicians and support administrative compliance. Our customers send over 100 million messages each month through their Spok® solutions. When seconds count and patients' lives are at stake, Spok enables smarter, faster clinical communication. Spok is a trademark of Spok Holdings, Inc. Spok Mobile and Spok Care Connect are trademarks of Spok, Inc.

At Spok, Inc., we provide equal opportunity to all employees and applicants without regard to race, color, creed, religion, national origin, gender, sexual orientation, age, gender identity, genetic information, disability, protected veteran status, marital status, membership or activity in a local human rights commission, status with regard to public assistance or any other protected status or characteristic. Should you have a disability and need assistance or accommodation in the application process, contact Human Resources at 1-800-852-8935