Sr. Test and Quality Manager (Hardware Consumer Electronics)

By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn't just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco's corporate culture is built on a team laser-focused on working together to realize the company's mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What's the Role About:
As the Test & Quality Manager, you'll always put the customer first and try to replicate the real-world environment to see and use our products from the customer perspective. You'll be responsible for driving the quality and testing strategy for our organization, including manual testing and automation. Understanding how products are assembled and disassembled, identification of best in breed tools, implementation of best practices, and driving collaboration across departments makes you excited - you want to be part of every piece of the process. You are a self-starter, a strong team player, and you're ready to work collaboratively to help improve the way we do things in a really short period of time. If this sounds like you, check out the rest...
Some qualifications and skills we need you to have: • Owning and driving the quality and testing activities from early concepting through the whole lifecycle of the product. • Help setting customer return failure targets during the product concepting phase and managing the key quality and test activities to make this target achievable • Help to define and present the quality and testing activities during the product development milestone reviews• Oversee root cause analysis of field failures and implement action plans to reduce failures for future production • Be an ambassador for creating a continuous improvement organization by systematically collecting our testing results, field failures and the past lessons learned and inject the knowhow back to our organization• Drive regulatory issues and certification for our products with help from our regulatory consultant• Work with suppliers to improve and/or develop manufacturing and test processes for existing/new products • Monitoring of supplier's production and verification processes and assisting product design changes to improve the reliability of the organization's products(propose to remove) • Conduct quality audits throughout the lifecycle of product development to ensure product requirements are consistently achieved (Out-of-box Audits, Early Warning Programs) • Assist in Design for Manufacturability and Design for repairability (Quality) studies throughout the lifecycle of the organization's products (propose to remove)• Develop and refine the technical and environmental requirements, product test specifications, and verification fixtures to ensure quality objectives can be met • Act as technical liaison for validating new product components• Collect pilot production feedback from internal/external test groups, identifying improvement areas, and assess areas of risk and severity of the issues in collaboration with other departments on the Product team
Required Qualifications: • 8+ Years in Product Manager/Quality Management and/or Testing • BS in Mechanical, Electrical, Industrial Engineering or similar discipline • Excellent organizational skills with the ability to track and resolve issues across multiple programs simultaneously• Ability to prioritize tasks systematically with proper accompanying documentation• Experience working with cross-functional, global teams and willing to participate in conference calls during non-standard working hours, as needed• Self-starter and ability to work independently. Experience in consumer electronics• Demonstrated business acumen - an understanding of business priorities, challenges, and direction in order to balance competing demands on project scope, budget, schedule and quality
Some qualifications and skills that are nice to have: • Six Sigma certification (Green Belt, Black Belt, etc.)• Experience working with Asian suppliers• Experience in any of the following software tools: Arena, Asana, Sharepoint
Perks and Benefits:

• Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
• Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
• Snacks, lunches, retreats, and SO much more!

EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco's recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
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