Staff Product Manager - Web Presence & Platform

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments grow their revenue and accelerate new business opportunities. Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Web Presence & Platform (WPP) is organized into two pillars: Platform and Presence. The Platform pillar builds internal systems tooling and infrastructure to support the web. The Presence pillar owns Stripe’s public-facing storytelling across stripe.com including our homepage product landing pages industry and solutions pages and other high-impact go-to-market surfaces as well as link.com Sessions and Stripe Press . Together we shape how millions of people understand what Stripe is and what it can do for them.

Stripe.com is known for design leadership and our commitment to craft and beauty. Stripe.com is the first impression many future customers have of Stripe and we want our quality and attention to detail to shine through and for visitors to find relevant and educational information about Stripe that moves them to become customers.

We’re hiring a product manager to lead the future of stripe.com redefining the website in a changing product and technology landscape and to accelerate Stripe’s mission to increase the GDP of the internet.

What you’ll do

WPP is a highly cross-functional team and you’ll work closely with product marketing product growth and brand partners as well as with design production and engineering leadership within WPP. We balance the ongoing strategic evolution of stripe.com as a product with global expansion experimentation as well as timely launches and events. You’ll need to deeply understand the needs of our visitors and drive how we demonstrate both the breadth and depth of Stripe’s product set. You’ll build and iterate on new interactive AI powered tools to surface the right product recommendations to visitors. You’ll ensure these experiences are seamless and delightful as users progress through the conversion flow. You’ll partner with product marketing to marry this new dynamic and personalized content with our thoughtfully crafted site narrative. You’ll be critical to our AEO efforts and to defining the changing role of a website in an agentic world. All while holding our high standard for exceptional craft and beauty.

As a member of  WPP’s leadership you’ll devise and deliver on quarterly and yearly roadmaps focused on the strategic experiences we bring to our users. Last but not least you’ll partner with design leaders across Stripe to help shape a consistent and elevated design voice across Stripe’s surfaces.

Responsibilities

• Partner with senior leadership to understand and uphold our ambitions for quality at scale and with velocity

• Develop a strategy and roadmap that transforms stripe.com to achieve Stripe’s 10-year goals

• Develop novel experiences for stripe.com that embrace emerging LLM technology to develop relevant and tailored customer experiences surfacing the right content for each visitor

• Make the evolution of stripe.com as a product faster easier and a surprisingly great experience for Stripe’s designers developers and marketers

• Collaborate with engineering and design across time zones (PST EST CET)  to ship high impact functionality that delights Stripe’s designers developers and users

• Define and track success metrics for quality and performance and lead optimization

Who you are

This is a new and high-impact role on WPP. You will be a key strategic leader on WPP and your vision will shape the future of Stripe.com as we build exciting and ambitious new experiences to best the status quo. You understand our customers develop insights about them and product roadmaps based on those insights. You deeply understand the work of our design and engineering teams you may even look more like a designer engineer or design engineer. You know how to envision and ship exceptional customer experiences. You can see where we need to go and you can chart the course to get there.

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements you are encouraged to apply. The preferred qualifications are a bonus not a requirement.

Minimum requirements

• 10+ years of experience in product management design or engineering with at least 3+ years in senior capacity making company-level product decisions

• Strong understanding of user interface (UI) and user experience (UX) principles and best practices

• Technical familiarity with frontend development technologies including HTML CSS JavaScript and frameworks such as React Angular or Vue.js

• Strong written and verbal communication across business design and engineering audiences

• Demonstrated experience leading company-wide initiatives influencing technical roadmaps

Preferred qualifications

• Built robust design systems at scale

• Developed complex frontend applications with sub-1000ms load times

• Strong (informed) point of view on how web applications should be built and composed

• Experience working with user research to understand findings and turn them into actionable plans