Staff Salesforce Engineer - CRM Systems

An overview of this role

As a Staff Salesforce Developer you’ll serve as the technical architect and hands-on engineer transforming GitLab’s Lead-to-Cash and Go-To-Market ecosystems. You’ll design build and scale enterprise-grade solutions across Salesforce Sales Cloud CPQ and related systems that directly support how we sell price and deliver GitLab’s AI-powered DevSecOps platform. In this role you’ll own the full lifecycle of complex Salesforce implementations partnering closely with revenue and business leaders to turn strategic goals into robust technical roadmaps and working with the Salesforce GTM engineering team to deliver secure high-performance applications using Apex Lightning Web Components process automation and modern CI/CD practices.

You’ll be a key technical leader within the Enterprise Applications organization providing architectural direction mentoring other developers and using sound judgment to decide when to extend standard platform capabilities or build custom solutions. In your first year you’ll drive critical Quote-to-Cash transformation efforts elevate the scalability and stability of our Sales Cloud environment and help shape the standards and patterns that enable GitLab to scale its operations efficiently and compliantly.

Some examples of our projects:

• Re-architecting pricing and approval workflows in Salesforce Sales Cloud to support new product offerings and packaging

• Designing custom components that extend standard CPQ capabilities to better align with GitLab’s Lead-to-Cash processes

What you’ll do

• Lead hands-on development of complex Salesforce solutions including Apex Lightning Web Components (LWC) process automation and SOQL for business-critical applications

• Own end-to-end Salesforce Sales Cloud architecture and implementation ensuring scalable performant and stable solutions across high-complexity projects

• Drive custom Go-To-Market initiatives by designing and building components or services that extend standard CPQ (Configure Price Quote) capabilities

• Support Lead-to-Cash and Quote-to-Cash transformation efforts by mapping business processes and implementing robust efficient workflows in Salesforce and related systems

• Partner with go-to-market and revenue leaders to translate strategic priorities into clear technical roadmaps designs and implementation plans

• Act as a technical expert and mentor for the Salesforce GTM engineering team guiding design decisions reviewing code and elevating overall engineering practices

• Coordinate complex technical projects from concept through deployment managing dependencies risks and tradeoffs to deliver reliable outcomes

• Apply sound technical judgment to decide when to use standard platform features versus custom development with a focus on security data protection and long-term maintainability

What you’ll bring

• Deep hands-on experience developing on the Salesforce platform including Apex Process Automation Lightning Web Components (LWC) and SOQL

• Proven background designing building and scaling enterprise-grade applications across Sales Cloud CPQ Service Cloud Console and related systems

• Experience acting as a technical architect for complex Lead-to-Cash and Quote-to-Cash solutions with a focus on scalable resilient and maintainable designs

• Strong knowledge of secure Salesforce development practices including data protection compliance considerations and use of native platform controls

• Practical experience with modern development workflows including Salesforce DX (SFDX) CI/CD pipelines and deployment tools such as Gearset or Copado

• Demonstrated ability to mentor other developers communicate technical concepts to non-technical stakeholders and collaborate with go-to-market and business leaders

• Commitment to writing clean testable code and using code reviews automation and documentation to support long-term system health

• Relevant Salesforce certifications such as Platform Developer II CPQ Specialist or other Sales Cloud and Service Cloud credentials or equivalent hands-on expertise from diverse or transferable backgrounds

About the team

On the Enterprise Applications team we own and evolve GitLab’s core business systems including Salesforce ServiceNow Zuora and NetSuite to support scalable compliant Lead-to-Cash and Quote-to-Cash operations. You’ll join a distributed group of engineers and administrators who collaborate asynchronously across time zones using GitLab and shared documentation to design build and maintain reliable secure integrations and features for our Go-To-Market teams. Our focus is on introducing new capabilities while keeping the production environment stable and audit-ready partnering closely with cross-functional stakeholders to turn complex business requirements into robust sustainable system solutions.

The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education experience knowledge skills abilities of the applicant equity with other team members alignment with market data and geographic location. The base salary range does not include any bonuses equity or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

United States Salary Range

$103600—$222000 USD