Staff Software Engineer

About us:

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve.  Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. 

Trust is backed by data –  Forter is a recipient of over 10 workplace and innovation awards, including: 

• Great Place to Work Certification (2021, 2022, 2023)
• Fortune’s Best Workplaces in NYC (2022)
• #3 on Fast Company’s list of “Most Innovative Finance Companies” (2022)
• Forbes Cloud 100 (2021, 2022)
• SAP Pinnacle Awards “New Partner Application Award” (2023) 
• Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

About the role:

Forter delivers a seamless trust experience between our merchants and their customers. Reliability, latency and security, along with being present where our customers need us, are critical to our success. Every single request we receive and process is crucial to us and our customers. We can’t go down because our customers’ businesses depend on us. We process  e-commerce transactions worth over $250B a year, and make billions of critical decisions. 

Forter is looking for a Staff Engineer who's passionate about back-end development and building scalable and resilient systems. An experienced Engineer with an ownership mentality to to take a leading role in our Platform Extensions team, building critical components that enable merchants to leverage Forter’s products. 

The Platform Extensions team’s goal is to provide merchants with e-comm platform extensions that create a seamless onboarding experience and provide real-time, accurate decisioning.

The team is responsible for ensuring that merchants who use e-comm platforms, and especially their developer teams, can get up and running using our services as quickly and as easily as possible. We do this by providing them with eCommerce-platform extensions, and we strive to make the merchant developer experience a pleasant one. In order to provide real-time, accurate decisioning that our customers rely on, the team must ensure that its high-throughput systems that process events from these platforms are robust and built to scale.

Our engineers are resourceful, creative, and independent. We take responsibility for the entire product lifecycle, from design to deployment. We are highly adaptable, working with a diverse stack of technologies, and always aspiring to create the best value for our clients. This is an exciting opportunity to partner with teams across Forter to create the best onboarding experience possible and to provide merchants with accurate, real time decisions.

What you’ll be doing:

• Build and maintain our third-party e-commerce platform extensions. Learn the platform ecosystems and how to integrate with them, become knowledgeable in extension architectures and how they connect to Forter, understand the different extension features and how they fit into the various Forter flows, and how they provide value to our merchants.
• Initiate, lead, and own complex development projects, work with stakeholders to define features and scope, and guide decisions and tradeoffs.
• Build a great customer experience for your products’ users.
• Collaborate with staff & principal engineers on cross-team initiatives.
• Work with a variety of programming languages and platforms (Node.js, Python, Terraform, K8S, Elasticsearch, MySQL, AWS S3, AWS sqs, AWS sns, Azure, Redis, Kafka).
• Thrive in a collaborative environment involving various stakeholders (product, analytics, engineering, and more) within the company by planning, brainstorming, and sharing feedback.
• Mentor and be mentored by other engineers.

What you’ll need:

• At least 5 years of experience writing and maintaining complex backend systems using a modern programming language (2+ years of Node.JS is required).
• Experience with web-services.
• Experience with high-throughput, fault-tolerant event-driven microservices architecture.
• Experience with an event-based stack such as Kafka, SQS, RabbitMQ.
• Experience with distributed, cloud-based systems.
• Excellent troubleshooting skills in heterogeneous production environments.
• Comfortability in a dynamic atmosphere of a highly technical organization with a rapidly expanding customer base.

We’d love it if you have:

• Experience with AWS and Azure.
• Built modules for e-commerce platforms (e.g. Magento, Demandware).
• Experience working with or building online payments interfaces.
• Experience in the e-commerce space.

Life as a Forterian:

We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience.

At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.

Benefits:

• Competitive salary 
• Matching 401K Plan 
• Comprehensive and generous health insurance, including vision and dental coverage Stock options 
• Generous PTO policy 
• Half day Fridays

*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.