Staff Software Engineer - Backend (Persistence)

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

Team:

The Data Access team is responsible for translating customers' data requests from the ServiceNow platform and accurately querying the database using our home-grown SQL generation engine. This team is responsible for SQL generation into PostgreSQL, MariaDB, and Oracle databases, as well as table management and database metadata.

As a Staff Software Engineer on the Data Platform team, you will have the opportunity to become a key member of the Platform Persistence group. This role will focus on building out our Workflow Data Fabric which provides no-copy integration with Snowflake and other data lake technologies.

What you'll do and need to know:

• You will work toward managing explosive data growth and ensure our systems remain available and highly responsive.
• Work with relational database developing on, troubleshooting, and optimizing performance.
• Collaborate with stakeholders and engineers in driving the performance and operational features to completion.
• Demonstrated successful completion of complex projects.
• Experience in Core Java development, Object oriented and modularized software.
• Experience in handling large volumes of data on relational database.

To be successful:

• Experience with troubleshooting difficult production issues e.g., memory leaks, concurrency issues, locking issues, network problems, intermittent failures etc. across the stack.
• Experience navigating legacy code.
• Having aptitude for learning new technologies quickly.
• Capability to complete projects on time

Qualifications

• 6+ years of software development experience
• Experience with core Java development.
• Good working experience with backend platform development
• Knowledge and/or experience with relational databases: PostgreSQL, MariaDB, Oracle, MySQL

Nice to have:

• Familiarity with Unix shell.
• Good understanding of database technologies and internals
• Knowledge of DevOps environment.
• Experience with Ruby or Go.

WJ25

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

For positions in this location, we offer a base pay of $155,800 - $272,700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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