A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team always seeking new possibilities and dedicated to creating the world's leading AI-powered cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts ensuring exceptional client experiences with a focus on delivery excellence and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings now part of IBM which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security enhancing IBM's cloud solutions to ensure enterprises achieve efficiency security and scalability in their cloud journey.
HashiCorp-IBM is looking for driven forward-thinking outgoing problem-solvers to take on the critical task of creating technical assets at scale that enables our customers to achieve business outcomes. The successful candidate will create compelling technical content that helps our sales and professional services teams scale engagements and our customers achieve their objectives with our tools. This includes building technical assets used for customers going through the envisioning phase of their journey to the hands-on onboarding phase and ultimately to the point that they are well along on learning how to consume different aspects of our tools.
In this Role you can expect to:
● Create compelling technical assets like interactive demos workshops presentations that drives enablement and adoption of HashiCorp Products across the customer lifecycle
● Build/refine standard processes to develop deploy and maintain CDL Assets
● Actively contribute to evangelizing and enabling adoption of new assets products via technical knowledge sharing sessions roadshows etc.
● Partner with cross-functional teams to ensure assets are aligned with technical field operation teams ; examples of these can include Marketing Workshops Demos Technical Validation Customer Onboarding SA Maturity Workshops Field CTO Advanced SA
● Contribute to the CDL roadmap for technical go to market assets with a focus on Business Outcomes (think pipe-gen consumption increased field productivity)
● Mentor other team members and increase overall productivity of the team
● Deliver Technical Knowledge Sharing sessions as new assets and material is published
● Experience in one of Sales Engineering Professional Services System Engineering Platform Engineering or equivalent experience in a customer facing role
● Have deep hands-on experience with Hashicorp’s Enterprise tools (TF/HCL skills are mandatory) and passion for Automation
● Proven ability to work cross functionally and collaboratively across a broad set of stakeholders
● Hands-on experience DevOps Workflows Building CI/CD Pipelines Shell Scripting
● Ability and willingness to mentor CDL team and community members
● Excellent written verbal communication and presentation skills
● Enjoy working on a fast-paced team and dealing with competing priorities - ‘we collaborate a ton respect each other and we get things done!’
● Are proficient with HashiCorp-adjacent technologies. Examples include network equipment VMware Jenkins and configuration management tools such as Puppet Chef Ansible similar IBM automation suites
● Have cloud platform experience (e.g. Azure AWS GCP)
● Agile Development Experience - We are a team of builders
● Attention to detail with a focus on user experience is essential
● 10+ years overall experience
● Deep pre-sales engineering experience using Hashicorp products
● Experience with Instruqt or equivalent learning platforms
● Experience with Kubernetes/Container Orchestration Platform
● Programming experience with Python/JavaScript/GO is a plus