Strategic Account Manager, New York City

Pumpkin promises uncompromising care to the cats & dogs we love unconditionally. By helping prevent future health risks and ensuring access to gold-standard veterinary medicine and individualized support when it matters most–we aim to enable $1/2B in life-extending and life-saving treatment over the next five years.

How we’re making this happen:

Premium Insurance: Best-in-class coverage to enable the best, most advanced treatments and therapies when it matters most – without compromise

Innovative Wellness Plans: Personalized preventive care products designed with vets to prevent, reduce, and detect health risks earlier to extend quality of life

5-Star Experience: Concierge service & experience powered by pet experts and industry-leading technology to make decisions and providing care stress-free & frictionless

Mission-Driven Culture: We put pets' best interests at the center of everything we do. We dream big and solve big problems. We embrace speed, agility, and fearlessness to jump the highest fences, dig new and bigger holes, and fight for the toys we believe in.

Pumpkin is looking for a highly motivated and results-driven Strategic Account Manager to join our team. In this role, you will play a pivotal role supporting our efforts in the veterinarian channel, expanding our customer base, and driving revenue growth. With a focus on building strong client relationships and executing effective sales strategies, you will contribute to educating veterinary professionals on the value of pet insurance. If you have a track record of exceeding sales quotas and share our passion for pets, this is the role for you!

This is a remote position requiring weekly territory travel of 4 dedicated field days and 1 home office day in the New York City metro area.

What You'll Do:

• Grow and maintain the assigned accounts in your territory
• Nurture existing accounts through regular in-person check-ins, ensuring continuous support, and maintaining relationships with hospital staff
• Deliver and educate hospitals on Pumpkin via in-person and virtual presentations
• Utilize and become proficient in our CRM (Salesforce) to track and improve customer engagement on a daily basis
• Generate leads and policies, building effective and lasting relationships with veterinary hospitals and clinics
• Educate vet hospitals on the value of Pumpkin insurance and benefits in engaging pet owners
• Partner with our marketing and design teams to create sales collateral, presentation decks, etc.
• Successfully communicate and drive Pumpkin’s newest services and initiatives 
• Develop and execute territory business plans, routinely adjusting strategies and tactics to maximize performance based on market and customer information/needs
• Meet and exceed quarterly sales goals within your territory
• Be agile as we continue to grow and business needs change

What We're Looking For:

• Bachelor's degree in business, marketing, or a related field (or equivalent work experience).
• 3+ years of outside sales experience, including managing field activity expectations and sales goals
• Proven track record of achieving and exceeding sales targets in a B2B or B2B2C approach.
• A solid understanding of the animal health industry, including knowledge of various products, pharmaceuticals, and treatment protocols
• Demonstrated ability to build and maintain influential relationships with veterinary professionals, key opinion leaders, and industry stakeholders.
• Excellent communication and presentation skills, with a persuasive and consultative approach
• Technical competency in using CRM systems, sales analytics tools and productivity tools (Word, PowerPoint, Excel, etc)
• Passion for pets and a genuine interest in promoting the benefits of pet insurance.
• Ability to pass/obtain a Property & Casualty License within 30 days
• Ability to work nights and weekends

Bonus Points:

• Experience with Salesforce CRM
• Experience with Pet Insurance
• Current P&C Producers license

Benefits and Perks:

• Comprehensive contributions to medical, dental and vision for colleagues and dependents.
• Generous PTO and Paid Holidays
• 401k with company match
• Pumpkin Insurance and preventative care for every pet in your family
• The opportunity to join a team where every team member has the autonomy and support they need to boss their role and make empowered decisions
• Pet Friendly Offices, Stocked Kitchens, Team Workouts, Team Outings and much more!

The compensation for this position ranges from $60,000- $80,000 (annually). Compensation may vary outside the listed range, based on a number of factors including but not limited to location, qualifications, performance, skills and experience. The compensation range listed is just one component of Pumpkin’s total compensation package for employees. Total compensation packages, depending on the position, may also include incentive compensation, discretionary bonuses, and other short or long-term incentives. If hired, employees will be in an ‘at-will position’ and Pumpkin reserves the right to modify compensation (as well as any other discretionary payment or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.

Pumpkin's Core Values:

Pets Come First: Put what’s best for pets at the center of everything we do

Trust the Pack: Help families make empowered pet care decisions

Jump Fences: If there’s a will, there’s always a way over them

Share Toys: Be generous with our gifts and amazing things will happen

Dig New Holes: Challenge conventions to create the future of pet health care

Pumpkin is proud to be an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other characteristic protected by federal, state or local laws.