Strategic Planning & Operations Lead, Business Messaging

The Sales Planning & Operations group is looking for an experienced business leader to help drive organizational planning, initiatives, and overall operational excellence for Business Messaging sales and partnerships efforts at Meta. Business Messaging aims to be the preferred way people and businesses do business together. This leader will partner deeply with the leadership team of Business Messaging, and many cross functional teams, including sales, partnerships, marketing, data science, finance, HR, etc. The primary objective of the role is to enable revenue growth through business strategies and efficient operations.This role requires someone who has a skillset to juggle a range of tasks, including, but not limited to, resource planning and analysis, business goal definition, data-driven business reviews, sales pipeline reporting and analysis, internal communications, ad hoc data analysis, coordination and leadership of critical projects across the company, and contribution to the team and values.

Strategic Planning & Operations Lead, Business Messaging Responsibilities:

• Lead and improve planning process, including but not limited to goal-setting, project prioritization, headcount planning, etc.
• Frame decisions and contribute a data-driven point of view on how to scale the business
• Partner closely with Sales and Partnerships leaders and internal stakeholders on key business initiatives, programs, and special projects
• Develop an understanding of the business and be the person who can connect the dots between teams to identify areas for improvement, efficiency, and collaboration
• Develop and implement go-to-market strategies
• Combine qualitative information with data analytics to make comprehensive recommendations
• Lead business reviews for the Business Messaging leadership team to drive decision-making and review progress on goals and priorities (e.g. monthly/quarterly business reviews, sales pipeline reviews). Present to an Executive audience.
• Look for opportunities to help strengthen the organization
• Drive key leadership and cross-functional meetings to facilitate alignment on opportunities and issues to address
• Work across global teams

Minimum Qualifications:

• 6+ years of experience in strategy planning and/or business operations in the technology industry, messaging space, enterprise SaaS, or relevant industry
• Experience leading strategy, operations, process improvement, and tactical projects. Experience solving complex business problems (commercial, operational, organizational) and driving projects from strategy to execution
• Leadership and influencing skills - experience leading/influencing stakeholders at all levels of an organization
• Experience working cross-functionally with leadership in developing and executing successful plans in an environment of fast growth and ambiguity
• Results and detail oriented, with commercial/business acumen
• Demonstrated experience in spreadsheets (e.g. Excel, Google Sheets) and presentations (e.g. PowerPoint, Slides)
• Experience shifting priorities, balancing multiple initiatives at once, and maintaining organization
• Knowledge in Meta's platforms and products, especially WhatsApp, Messenger and Instagram Direct, has a proven track record of proactive operational leadership in a cross-functional environment, and can move fast to drive results

Preferred Qualifications:

• Master's or graduate degree
• Consulting background, experience in an advisory role, or relevant strategy/operations team
• Experience developing and/or overseeing advanced quantitative analysis and derive actionable insights
• Demonstrated interest for helping build great businesses and for Meta products, particularly for WhatsApp, Messenger, and Instagram products.
• Experience in enterprise SaaS businesses, sales operations, and programs

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].

$126,000/year to $178,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.