Strategic Services Account Manager

Medidata: Powering Smarter Treatments and Healthier People

Medidata, a Dassault Systèmes company, is leading the digital transformation of life sciences, creating hope for millions of people. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. More than one million registered users across 2,000+ customers and partners access the world's most trusted platform for clinical development, commercial, and real-world data. Known for its groundbreaking technological innovations, Medidata has supported more than 30,000 clinical trials and 9 million study participants. Medidata is headquartered in New York City and has offices around the world to meet the needs of its customers. Discover more at www.medidata.comand follow us on LinkedIn, Instagram, and X.

About the Team:

PS Sales for EMEA MM To work with their Global Client Executive / Client Executive counterparts to deliver sales presentations related to Professional Services to both new sales prospects and existing clients where applicable.

You will report into the Director of Professional Services Sales in EMEA.

Your Responsibilities:

• Hunt for new professional services business opportunities in existing customer accounts
• Interface directly with the VP's of Professional Services and their direct reports regularly about their account activities
• Work with the Global Client Executive / Client Executive and VP's of Implementation Services to help manage the overall relationship and expectations with a sponsoring client or CRO from a professional services perspective for all services and deliverables across all Medidata functions
• Present to all accounts new and existing where applicable all professional services offerings, methodologies and support structures to assist in bringing on new clients and expanding business in existing clients
• Advise of any potential customer issues and new business opportunities
• Grow Medidata's penetration, through relationship building, within the client via high customer satisfaction
• Actively team with sales organization and professional services org to ensure customer satisfaction
• Maintain referenceable clients

Your Competencies:

• Experience preferably in clinical or biomedical or software development environment
• Electronic Clinical Data Management (eCDM) software consulting experience desirable
• Prior professional services project financial experience required
• Prior services delivery experience required
• Excellent verbal/written communication and organizational skills
• Excellence with MS Project, project development and management
• Travel expectations up to 50 - 60 %, national
• Valid driver's license & passport required

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; a generous pension; and 25+ paid holidays per year.

Applications will be accepted on an ongoing basis until the position is filled.

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Note: Please be on the lookout for job scams. Medidata recruiters will never ask applicants for monetary compensation, credit card, or banking details.

Diversity

As a game-changer in sustainable technology and innovation, Medidata, Dassault Systèmes company, is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it's our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.