Studio Support Staff (NYC) Part-time

Company Description

The Class (www.theclass.com) is a global wellness brand. Our core product is a cathartic workout experience that guides you to exercise the body and engage the mind to restore balance. The company is rooted in four primary lines of business: digital, in-studio, events, and retail.

Job Description

We're in search of highly motivated, personable, and detail-oriented individuals to contribute to all aspects of our Student experience and growing community. Our front desk staff will work closely with the Studio Manager and Assistant Studio Manager in an inspiring, fun work environment to ensure that Students are happy and the studio remains immaculate.

Qualifications

• Passionate about wellness and The Class

• Outgoing, friendly nature with a great attitude

• Detail oriented, organized, reliable

• Able to pivot and multi-task in a fast-paced environment

• Able to take initiative for problem solving with confidence

• Able to handle retail operations and drive sales

• Must have customer service, hospitality and or sales experience 

• Must have excellent communication skills

• Must work cohesively in team environment

• Prior experience with Mindbody or similar booking software is preferred

• Must have strong computer skills

• Must be available mornings, evenings, weekends and holidays

RESPONSIBILITIES 

• Greet, check-in, and welcome Students for Class

• Deliver excellent customer service and hospitality to all current and prospective Students

• Clean and prep studio, including mats, floors, and mirrors

• Clean, prep, and stock common areas, including bathrooms, locker area, and front desk

• Support Teachers with Class setup, breakdown, or Student questions

• Must possess full knowledge of The Class method, schedule, and retail offerings

• Assist Studio Manager and other staff members with daily studio tasks, checklists, and projects

• Report any questions or issues to Studio Manager in timely manner

• Help keep track of inventory and supplies

• Assist Studio Manager with training of new front desk staff if needed

• Help maintain the aesthetic and atmosphere for The Class

Additional Information

All your information will be kept confidential according to EEO guidelines.