Subject Matter Expert - 24522

Description
Subject Matter Expert
Why YOU want this position
Since our founding as a groundbreaking provider of oil & gas data, we have evolved our solutions to cover oil & gas analytics, trading & risk, and business automation for customers across the energy industry. Enverus represents this growth while bringing us closer together as one team.
Enverus delivers business-critical insights to the global energy industry through a state-of-the-art SaaS platform built on industry-leading data and energy analytics. Our solutions deliver value across the entire energy value chain, empowering customers to be more agile, efficient, and competitive. The range of energy industry participants we serve includes exploration and production (E&P) companies and related businesses such as oilfield services, midstream, capital markets, power generators and utilities, energy traders, and downstream commercial & industrial energy consumers.
We are currently seeking a highly driven Junior Data Analyst to join our team in Chicago. This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in a dynamic and fast-growing sector.
Performance Objectives

• Analyze/troubleshoot data related issues for TnR Business Unit
• Support and maintain in-house FTP data delivery service
• General understanding of APIs and how to deliver to customers
• Field internal and external inquiries and requests
• Track reported data issues in JIRA
• Documenting internal processes and/or training Customer Support on troubleshooting techniques

Competitive Candidate Profile

• Knowledge of financial and/or energy market is a plus
• Excellent communication skills or Customer Support background preferred
• Comfortable working with a global team
• Bachelor's degree or equivalent experience

Enverus offers comprehensive benefits to our employees to include:

• Medical
• Dental
• Vision
• Income Protection (disability, life/AD&D, critical illness, accident)
• Employee Assistance Program (EAP)
• Healthcare Spending Account (HSA), Commuter
• Lifestyle & Wellbeing Program
• Pet Insurance

This role is eligible for: Variable Compensation
Salary Range: 60,000 - 70,000