Subject Matter Expert

Are you passionate about advancing genomics and making a positive impact on patient outcomes? Join SOPHiA GENETICS, a leading health tech company that is transforming healthcare by combining genomics and data analytics. With our advanced platform and AI-powered solutions, we enable healthcare professionals to unlock the potential of genomic data for clinical decision-making and precision medicine. 

Join us as our new Subject Matter Expert (SME) for the Central and Western US! 

Your mission: 

As an SME at SOPHiA GENETICS, you will be critical in supporting our Sales Executive's throughout the sales cycle with deep, technical knowledge of our products and applications across Genomic and NGS Workflow. 

The Role: 

• Partner closely with Sales Executives as a product technical expert to support, drive and close sales opportunities. 

• Deliver platform demonstrations and technical presentations to customers and participate in trade shows, vendor shows and technical/promotional seminars. 

• Lead client wet lab trainings and drive product evaluations. 

• Provide expert knowledge across the full range of SOPHiA GENETICS products and applications, including AI SaaS Solutions to manage and interpret NGS Biomarkers and Laboratory Preparation. 

• Gather and share competitive market intelligence and drive continuous product development in collaboration with Sales, Marketing and Product Management. 

• Support our expansion into multimodal data, providing customer solutions across Genomics, Radiomics, Proteomics, Metabolomics, and Transcriptomics 

Your Background:

• Previous industry experience in commercial technical support role linked to Genomics, including Technical Specialist, Subject Matter Expert, Field Application Specialist or Clinical Application Consultant. 
• Deep knowledge and understanding of genomics, next-generation sequencing technologies, and related applications. 
• Bachelor's or higher degree in a relevant scientific field such as Molecular Biology, Genetics, Biotechnology, or similar. Masters or PhD preferred. 
• Strong presentation and communication skills, with the ability to effectively convey complex scientific concepts to both technical and non-technical audiences. 
• Excellent problem-solving and analytical skills, with the ability to quickly learn and adapt to new technologies and scientific advancements. 
• Ability to travel approximately 30%

You will be joining an organization with the patient at the heart of every decision and action, driven by purpose as we drive exponential growth.

• A flexible and friendly working environment with a collaborative atmosphere
• International and multicultural environment
• A fast-growing company with plenty of opportunity for personal growth and development
• All the accessories you need: MacBook Pro, Keyboard, Monitor, Noise-cancelling headphones

The Process 

Apply now with your resume and any supporting information.

Suitably qualified candidates will be invited through an interview and screening process where you will speak with members of our Talent Acquisition Team, the hiring leader alongside key colleagues and stakeholders from across the business. If you need additional support for accessibility, please contact our TA team for assistance.

We appreciate the value external partners can bring, but we operate a direct-hiring model and we are not looking to utilize agency support at this time. All hiring is controlled by Talent Acquisition, potential partners should liaise through TA and not our hiring teams please.

Start Date: ASAP

Location: Remote in Central or Western US

Contract: Permanent, Full-time