Sup IHS Operations/Cust Svc

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is invested in your future!

Job Summary

This Position Is Responsible For Providing Leadership To The Customer Service, Financial Research Technician, And Claims Analyst Ii Teams To Meet Contract, Production, And Quality Standards, Workload Management, And Technical Expertise To Ensure That Quality And Timeliness Contract Standards Are Met Or Exceeded; Ensuring Customer Satisfaction; And Supporting Needs Of The Department.

Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (title 25, USC Section 472).

Native American Indian Preference shall apply to this position pursuant to the Indian Self-Determination and Education Assistance Act (24 U.S.C. 450, et seq.), 25 CFR 271.44 and other relevant laws (title 25, U.S. code, Section 472 & 473).

JOB REQUIREMENTS:

• High School Diploma or GED.
• 2 years supervisory experience in an office environment, OR 2 years experience in a position requiring leadership abilities working in a health insurance customer service/claims position.
• Customer Customer Service skills.
• Ability to present clear, concise, and accurate information.
• Ability to facilitate diverse groups.
• Ability to work under pressure and meet deadlines.
• Ability to work in a team environment, facilitate teams, support co.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.