Supervisor, Sales Enablement - DS

JOB SUMMARY

Responsible for the implementation of the new sales representatives (DSRs/MTSRs) development program (90-day program) that includes coaching, business performance reviews, and training.

MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently support all efforts to simplify and enhance the customer experience.

Supports all efforts to simplify and improve the new-hire sales representative (DSR/MTSRs) experience

Leads efforts to improve new hire performance, engagement, motivation, in the initial 90-days of employment

Guides each new hire group through onboarding, new-hire class training expectations

Promotes the integration of the new hire with the local teams and business leaders

Diagnoses and recommend training/practice modules based on the business supervisor field evaluation observations and performance metrics

Coaches, practice, and role-play with new hire both tools usage (BuyFlow and Realtime) and sales skills (engagement and close) based on The Spectrum Way (virtually and in-person)

Assesses new-hire performance based on job expectations and cohort group performance providing feedback and action plans to the local front line leaders.

Assists in the coordination of training logistics for other parts of the organization as needed

Supports other Nesting Supervisors as needed

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English

Successful door to door sales experience

Strong organization and prioritization skills

Ability to effectively utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and communication tools such as Webex

Ability to maintain confidentiality

Ability to make decisions and solve problems while working under pressure

Ability to work independently and with a group, including virtual teams

Ability to assess needs and create business and performance objectives

Skills in team building, relationship building, facilitation, and presentation

Required Education

Bachelors degree in Human Resource Development, Business Administration, Organization Development or related field or equivalent experience

Required Related Work Experience and Number of Years

Successful sales performance in a door to door or face to face environment - 3
Sales coaching - 2
Project management experience - 1

PREFERRED QUALIFICATIONS

Preferred Skills/Abilities and Knowledge

Knowledge of the cable or telecommunications industry
Experience in positioning and presenting new products/pricing
People engagement and motivation
Time management

Preferred Related Work Experience and Number of Years

Supervisory or leadership experience - 1+

WORKING CONDITIONS

Office environment
Regular phone calls with sales representatives and manager
Approximately 25% travel

SDT401 2025-45885 2025

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A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

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