SVP, Relationship Manager, Tech & Venture - Silicon Valley

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

Work Location: Bay Area - Hybrid - coming into the office at least 3-days per week with Monday, Tuesday, and Thursday being set days.

Salary range: The expected base salary for this position is up to $250,000. This is a good faith estimate of what we expect to pay for this position. The final salary figure will consider skill level, experience, and location.

Who is Customers Bank?

Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.

We get you further, faster.

Focused on you: We provide every customer with a single point of contact. A dedicated team member who's committed to meeting your needs today and tomorrow.

On the leading edge: We're innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.

Proven reliability: We always ground our innovation in out deep experience and strong financial foundation, we we're a partner you can trust.

What you'll do:

Relationship Manager for the Bay Area metro-area, focused on venture backed technology companies. Responsible for the region's growth in new business development, all while maintaining high-quality portfolio management. P&L management responsibility for the region including decisioning around deal selection, staffing, marketing spend, all with a business development focus. Responsible for originations, deal filtering, fostering relationships with the VC community and management teams. Leads marketing initiatives. Participates in key decisions related to growth strategy. Mentors junior members for career development. Collaborates with peers across the organization.

What do you need?

• Understanding of venture capital ecosystem, capitalization strategies, venture capital fund structures, business models within the technology industries, venture lending industry and products, appropriate levels of leverage for venture capital backed companies.
• Minimum of 15+ years of experience in commercial banking/lending, including directly originating business and managing a portfolio, preferably venture banking/lending, with 7+ years in decision-making leadership roles. Ability to develop and execute on a calling plan and manage a region.
• Financial analysis, business writing, problem solving, critical thinking, negotiation, loan/deal structuring with particular emphasis on earlier stage technology companies.
• Ability to multi-task in a fast-paced environment, ability to coach/lead teams, ability to operate and make critical decisions in time sensitive situations, while taking a collaborative approach to problem solving.
• Bachelor's degree (BA, BS, BBA, etc.) from four-year college or university
• Advanced education in Finance, Accounting, Business Administration, or a related field preferred
• Must be a team player, with a positive attitude and the willingness to develop and establish a market.

Technology Skills:

• Proficient in Microsoft office

Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We also provide "reasonable accommodations", upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.

Diversity Statement:

At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let's take on tomorrow.