SW System Service Engineer

Introduction
Position Summary, Mission
We are looking for a Technical Engineer to provide maintenance services to keep on-premise and cloud-based business systems running stably for our client in the insurance industry.

Your Role and Responsibilities
Job Description
The position will be responsible for the development and implementation of IBM SW products and services, and will be responsible for the implementation of IBM SW products and services.
The position holder will be responsible for providing appropriate solutions in collaboration with the global product development department by listening to customer issues and needs and possessing expert knowledge and technical skills in various SW related to distributed systems consisting of IBM products (AIX, WAS, Db2, IBM Cloud, etc.).

The appeal of this position
This is a team that supports the stable operation of customer systems, focusing on the IBM SW that makes up the distributed systems in Japan. We are a team that supports the stable operation of our customers' systems with a focus on IBM SW, which is a component of Japan's distributed systems.
Our service is a team that supports the stable operation of customer systems with a focus on IBM SW, which is a component of distributed systems in Japan.
You will be able to learn not only the product you are working on, but also the latest related technologies and propose them to the customer as quickly as possible.

Areas of responsibility (industry, product service, etc.)
General IBM SW products (mainly AIX, WAS, Db2, RHEL, etc.) and SW of other companies (VMware, Deep Security)
Client Industry: Insurance Industry

Required Technical and Professional Expertise

• Ability to build interpersonal relationships and communicate with customers
• Basic knowledge of all infrastructure related to distributed systems (UNIX systems)
• Experience in proposing and building distributed system solutions

Preferred Technical and Professional Expertise

• System construction experience
• Experience as a team leader
• Japanese language skills equivalent to native Japanese speaker, as communication with Japanese customers is a prerequisite for face-to-face or remote communication
• Reading/Hearing skills to understand English technical documents and participate in training
• English communication skills (email, conference calls)