System Administrator

Location: Staunton, VA - local candidates only
Position Type: Hybrid, onsite work about one week per month
Contract Length: 1 year
Position Overview:
The Systems Administrator is responsible for effectively provisioning, installing, configuring, operating, and maintaining computer systems and infrastructure. This role requires a creative and detail-oriented professional capable of responding to Tier 1-3 support requests, ensuring system performance, and collaborating to improve cybersecurity controls. Rotating on-call support is required to meet service objectives.
Duties:

• Responds to all levels of support requests from Tier 1 - 3.
• Provides exceptional customer service.
• Communicates effectively with teammates and customers of varying levels of technical expertise.
• Responds to all break/fix requests associated with end-user resources.
• Configures and deploys new/replacement Linux(REDHAT) and Windows Operating Systems Servers.
• Configures and deploys new/replacement desktop/laptop computer equipment and peripherals.
• Maintains up-to-date project and architecture documentation.
• Maintains up-to-date inventory and maintenance records.
• Monitors system resources for server/service anomalies.
• Resolves connection issues between users and resources.
• Maintains detailed change history of changes.
• Supports team efforts to improve cybersecurity controls and defenses.
• Supports team efforts for threat hunting and mitigation.
• Manages time and resource constraints.

Required Skills:

• 5 years of experience configuring and deploying new/replacement Linux(REDHAT) and Windows Operating Systems Servers
• 5 years of experience with Desktop/Laptop/Server Hardware
• 5 years of experience with Active Directory Administration
• 5 years of experience with Virtualization/VMWare
• 5 years of experience with Backup and Recovery
• 5 years of experience providing Help Desk Support
• 5 years of Customer Service experience

Preferred Skills:

• 3 years of Cybersecurity experience
• 3 years of General Database (SQL) experience
• 2 years of experience with Video Management Systems
• 2 years of experience with Audio-Video support
• Microsoft certification preferred​​​​​​​