System Manager – Sales & Expert

We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

Our Consumer Healthcare business develops and markets consumer preferred and expert recommended brands in the Oral health, Pain relief, Respiratory, Gastro-intestinal and Skin health categories. 

Our long-term priorities are designed to create lasting value for patients, consumers and shareholders and are underpinned by our ambition to build a culture with a greater performance focus, aligned to our values and expectations

Key Responsibilities

The role has the following key deliverables:

• Platform Management & Optimization: Oversee the deployment and management of HCP tools (e.g., Veeva, CRM systems) & Sales Tech tools (e.g., DMS, SFA, Retailer App) to ensure seamless integration and optimal performance.
  Stakeholder Collaboration: Work closely with sales, CMT, marketing, IT, finance, and medical affairs teams to understand requirements, enhance system functionality, and drive adoption of tools among healthcare professionals & field sales team.
  Data & System Governance: Ensure data integrity, security, and compliance across all tools and platforms, adhering to industry regulations.
  Continuous Improvement & Support: Provide ongoing support, troubleshooting, and training for users, while driving continuous improvements to enhance system efficiency and user experience.

Minimum Level of Education Required

Educational Background: Educational Background: Bachelor’s degree in CS, Business Administration, or a related field. MBA preferred

Product Expertise: Strong experience with healthcare CRM systems, particularly Veeva or similar platforms (e.g., Salesforce Health Cloud, HubSpot for healthcare) and Sales tech tools (eg. Botree, Accenture, Salesforce, Bizom)

Project Management & Communication Skills: Proven ability to manage projects, coordinate cross-functional teams, and communicate complex technical information to non-technical stakeholders .

Previous Experience Required

Experience: 4-6 years of experience managing sales & healthcare systems, tools, or infrastructure, preferably in a role supporting sales, marketing, or CMT in the FMCG industry.
Demonstrated experience in system implementation, troubleshooting, and user training.

What we offer:

None of us should ever feel like we are standing still. Instead, we want Haleon to be a place where we feel like we are always progressing. Improving everyday health takes dedication, energy and effort. So, we look to reward your contribution with a benefits package that includes but not limited to:

• Annual bonuses that reflect Haleon’s performance 
• Hybrid@Haleon – our philosophy to hybrid work and supporting individuals work/life balance 
• Childcare support – we offer enhanced maternity and paternity paid leave options for those important times as well as child care options 
• Life Insurance and Private Medical Package – with additional preventive healthcare services for employees to provide protection and piece of mind 
• Health and Wellbeing - programmes that take care of you physically and mentally 
• Development Opportunities - future-ready training, so your skills are always up to date

Diversity, Equity and Inclusion

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.

We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.
Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.