IBM seeks to hire a Systems Services Representative for the Chicago IL area. This role is for an individual contributor responsible for on-site installation maintenance and repair of IBM and multi-vendor systems and components including hardware software and operating systems in a data center environment.
System Services Representatives are the primary technical interface to clients for the coordination of hardware and software support and delivery of operational services. You will advise clients of preventive maintenance configuration operation and environmental factors which may drastically impact product performance or impair the client’s IT operation.
Previous experience coordinating hardware and/or software support for clients ensuring a seamless resolution process.
·       Experienced in on-site installation maintenance and repair activities for IBM and multi-vendor systems and components.
·       Effective communication skills.
·       Strong problem-solving abilities.
·       Teamwork and adaptability.
·    Reliable Vehicle