Systems Sales Coordinator

Systems Sales Coordinator

The Systems Sales Coordinator plays a pivotal role in supporting systems sales engineers with comprehensive administrative tasks within a collaborative team setting. This position demands a high level of organization, proficiency in various software tools, and an aptitude for customer service. The individual in this role will handle a diverse range of responsibilities outlined below.

Responsibilities:

• Develop and manage purchase orders and change orders using IFS ERP and web portals for Emerson technology.
• Coordinate basic project hardware orders set up by project management, ensuring accurate transmission within our systems.
• Support systems sales engineers with sales quotes, order entry, and project coordination.
• Develop and maintain streamlined processes to reduce administrative tasks.
• Oversee project administration and maintain related documentation.
• Collaborate with customers, factory personnel, finance, and internal teams.
• Prepare Emerson course quotations, manage registrations, and facilitate training logistics.
• Assist with customer inquiries, product information, and portal management.
• Manage product inventory, shipping, and documentation creation.
• Generate order status reports, manage document control, and execute other customer service tasks.
• Maintain customer data in factory systems for future proposal support.
• Provide product information, respond to inquiries, and manage customer portals.

Skills and Experience:

• Previous experience in sales administration, including database management, is advantageous.
• Exceptional organizational skills and a demonstrated ability to meet deadlines.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Customer-oriented with a strong team-oriented approach.
• Capable of effective collaboration with sales managers, application engineers, and external sales staff.
• Familiarity with business concepts and the significance of meeting deadlines is beneficial.
• Technical experience is preferred due to the technical nature of the role.

The Systems Sales Coordinator role demands a proactive individual with strong administrative skills, a customer-oriented approach, and the ability to thrive in a dynamic team environment. Proficiency in technical aspects, organizational finesse, and effective communication are key attributes for success in this position.