TDI Business Operations Controls Intern/Co-op (Summer 2025)

Role Type:
Internship/Co-op

Work Term:
Summer/Term 3

Work Location:
Markham, Ontario, Canada

Hours:
35

Pay Details:
$23.53 - $33.04 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

We are recruiting for a Business Operations Controls Intern/Co-op that will provide support to the Privacy Designate team within TD Insurance. The Intern/Co-op will assist with creating and influencing a culture of Privacy compliance within Insurance, and along with the Designate, from the first point of contact on privacy risk.

The Business Operations Control (BOC) department was formed in 2014 within TD Insurance. The BOC group, together with business partners is responsible for the design and implementation of a mature and sustainable control environment. Reporting directly to the Privacy Designate within the Business Operations Control team the PDA role will specifically be supporting the execution of Privacy Information Access Requests.

Day to day tasks will include:

• Execution of Privacy Access Requests; under minimal supervision receive, track and complete customer Access Requests according to Regulatory requirements including timelines and masking standards. In addition, perform root cause analysis and proactively recommend solutions.
• Assists with ensuring all relevant policies and procedures meet or exceed minimum regulatory compliance standards of practice and or generally accepted principles and practices.
• Fosters a culture that promotes ethical practices and a high degree of integrity.

Job Requirements:

• Currently enrolled in an undergraduate degree in Finance, Accounting, Analytics, Data, Business/Commerce or related field
• Must be enrolled in an undergraduate degree with the intent of going back to school at the start of the work term
• Proven ability to execute with speed.
• Ability to multi-task, follow through on deadlines and commitments.
• Attention to detail.
• Excellent communication and interpersonal skills.
• A proven collaborative approach to problem solving, decision-making and communication.
• Strong team player, works well under pressure and ability to deal effectively with change
• Solid Excel, PowerPoint and Word skills
• Analytical and information interpretation skills, as well as trend development
• Organizational and time management skills

Additional Details:

• This position is a 4-month work term and will commence May 5 - August 29,2025
• Please submittranscript, cover letter (one letter-sized page or less) and a resume (maximum of 2 pages).
• We welcome all applications; however, we will only contact qualified candidates chosen for an interview. Thank you for your interest.
• TD requires employees to reside in the country where the role is located, irrespective of remote working arrangements.
• TD is committed to providing you with the best candidate experience and internship in these unique circumstances. As such, work location and start dates are subject to change.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet