Tech Ops Lead
Company
Inside Ideas Group
Location
Remote
Type
Full Time
Job Description
the Role.
As our Tech Ops Lead, you're the hub that keeps our in-house operations running smoothly. You'll leverage our Project Management tools, while working with cross-functional teams, managing resources and timelines. From deciphering the client briefs to juggling multiple integrated campaigns, your attention to detail will keep everything on track, the briefs on scope and on time.Â
Simultaneously, you'll cultivate strong internal and client relationships, drive project progress through status meetings, and seamlessly coordinate with the Account Directors. Â
by Day.Â
- Engage in project interactions, taking briefs and asking crucial questions for project success.Â
- Manage multiple projects, ensuring they're delivered efficiently and of high quality.Â
- Facilitate integrated planning across the agency and brand team to deliver against tight timelines. Â
- Collaborate with the Account Director and Data team, ensuring projects are in scope and on time.Â
- Assign, prioritize, and manage resources, both internal and external.Â
- Effectively managing stakeholders and project approvals adeptly as a liaise across multiple lines of business.Â
- Conduct regular status meetings, providing project updates and ensuring progress.Â
- Document processes and seek out areas where efficiencies can be incorporated.Â
- Work within CRM ESPs and support the digital direct Marketing process for E2EÂ
to be Great.Â
- 4+ years of experience in an advertising agency, marketing firm, or client side working in a client facing capacity, from handling client queries, to taking full and conclusive briefs.Â
- Expert experience with standard PM/MRM technology tools like Adobe Workfront, Ryke, Monday.com or SmartsheetsÂ
- Expert experience with Microsoft Office products, specifically Excel and SharePoint/teams.Â
- General experience with how CRM/Email/Direct Marketing process steps from beginning to end.Â
- General experience dealing with ESPs (Oracle, Axiom, Eloqua) is a plus.Â
- General experience documenting business and technology requirements related to enterprise tech platforms is a major plus.Â
- Proven experience managing multichannel campaign projects, ensuring they are on time, and within budget.Â
- Thrive in a self-directed environment, while recognizing when team collaboration is necessary.Â
- Embody Inside Ideas’ values.Â
work Logistics.Â
- Location: Remote – US and Canada Consideration onlyÂ
- Inside Ideas prides itself on our flexible work arrangements, designed to spur creativity and efficiency. You will typically operate during regular business hours, in sync with our client's schedule. However, we understand the importance of work-life balance and provide opportunities for remote work and flexible scheduling where projects permit.Â
Inside Ideas believes that agencies work better inside a brand’s organization – delivering more effective work at the speed and flexibility required to drive modern businesses forward. Using our unique methodology, and supported by bespoke technology, we design, build, and operate specialist, custom creative ecosystem with our clients. We believe that proximity enables better collaboration, leading to better marketing solutions.
Established in 2004, our model is now driven by nearly 3,000 people worldwide, working across more than 200 custom creative ecosystems in over 25 countries. We are the undisputed leader in our space, which means we carry the responsibility and humility that comes with breaking new ground, continually evolving one of the most transformative agency models in history. People who join Inside Ideas come to us from all stages of their careers, from entry-level to agency veteran. They find a culture of entrepreneurism, direct and meaningful client impact, deep collaboration across offices and teams, and frankly, a bit of the unknown. If you’re most comfortable in safe, predictable environments, Inside Ideas may not be for you. That said, we will also give you the support, tools, feedback, and recognition to be your best – we want you to achieve what you strive for. The opportunities for growth are as wide as you can make them.
Our Values and how to live them Â
- Ambition. You look for opportunities to deliver greater value to those around you
- Imagination. You identify a range of solutions to problems
- Inspiration. You lead by example and encourage others
- Inclusion. You are actively pro-inclusive and anti-racist across our community, clients and creations
- Learning. You have excellent listening skills that helps you to learn from our clients and those around you
- Results. You accept responsibility for your actions
We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far reaching action on DE&I in the sector. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle. Â
Inside Ideas Group and its’ affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All suitable applicants shall be considered for employment without regard to race, ethnicity, religion, gender identity, sexual orientation, age, neurodiversity, disability status, or any other characteristic protected by local laws.
If you need us to make any adjustments to make your application process easier please let us know by emailing  [email protected]Â
Inside Ideas Group and its affiliates and subsidiaries have an internal recruitment department. IIG does not accept unsolicited resumes from any source other than directly from a candidate.Â
Date Posted
09/27/2023
Views
19
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