Technical Analyst 2

Primary Office Location:30 Isabella Street. Pittsburgh, Pennsylvania. 15212.

Join our team. Make a difference - for us and for your future.

This position is primarily responsible for supporting specific components of a large project or support initiative using project management techniques and analytical abilities. The incumbent diagnoses and solves business problems ensuring decisions are consistent with management directives and the Technology strategic plan. These decisions greatly impact the corporation and the operational effectiveness of the Technology Department. This is an entry point for external candidates and an opportunity for internal candidates who possess core competency and education and experience requirements.

• In-depth experience with .NET Framework or Java
• In-depth experience in enterprise-level cloud and mobile applications
• Banking experience with Fiserv Premier, Corillian, Mobiliti etc. is highly preferred
• Strong knowledge and experience with SQL queries and databases like PostgreSQL , MySQL, SQL Server
• Experience with designing, implementing, integrating with third-party solutions
• Strong debugging and troubleshooting skills through application, platform and infrastructure tier
• Experience with third party financial solutions such as Plaid, Alloy, Temenos is preferred
• Knowledge of DevOps process with enterprise architecture
• Familiarity with a source control system (GitHub, SVN, etc.)
• Experience in agile delivery and tools like Jira, Rally, ServiceNow

Position Title: Application Analyst 2

Business Unit: Technology

Reports to: Manager of Application Analysis

Position Overview:

This position is primarily responsible for providing assistance for analyzing, implementing, modifying and monitoring application performance. The incumbent monitors server applications and performance and participates in discussions on system requirements and objectives based on business needs and performance goals. The incumbent's decisions greatly impact the corporation and the operational effectiveness of the Technology Department.
 

Primary Responsibilities:

Provides technical and business support to several defined end user groups. Monitors system health, review logs and reports and escalates issues to vendors. Has technical proficiency with business requirements, application administration and performance and is skilled to work in all phases of hardware, software and application activities.

Analyzes, implements, modifies and monitors application performance. Monitors and tunes server applications and performance. Recommends system requirements and objectives based on business needs and performance goals. Identifies, explains and resolves application performance issues.

Implements installations and upgrades. Provides technical guidance for business implications of application performance. Assesses and recommends modifications in functions and service to support the evolving needs of the business and growth. Requires good technology project management skills and the ability to communicate with line of business partners and Technology.

Improves reliability and performance of business applications. Troubleshoots system hardware and software, solves complex business problems with hardware, software and databases. Monitors and tunes system to achieve optimum performance and minimize or eliminate down time. Reviews data to solve capacity, limitations and performance issues.

Reviews hardware and software audits for proactive approach. Exerts latitude in determining objectives of assignments. Acts independently on defined project tasks. Develops plans and receives direction from management. Acts a vendor liaison for assigned applications.

Uses technical competencies in business requirements, application administration and performance. Works at a high level in all phases of hardware, software and application activities. Provides technical and business support to a defined end user group. Monitors system health, reviews logs and reports and escalates issues to vendors.

Works independently or as part of a team to achieve results. Follows change control procedures and proposes and discusses application changes. Works with Technology, Project Management Office and lines of business partners and Technology partners to achieve lines of business goals and objectives.

Works with vendors and external support personnel to resolve issues and improve performance. Collaborates with vendors to fully leverage the application platform to best advantage.

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

Associates

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

5

Skills Required to Perform the Primary Responsibilities of this Position:

Excellent customer service skills

Ability to use general office equipment

Ability to work and multi-task in a fast paced environment

Excellent organizational, analytical and interpersonal skills

Detail-oriented

Skilled and direct experience working with application administration and support components including hardware, software and databases and recognizing and troubleshooting complex problems with these components

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

N/A

Physical Requirements or Work Conditions Beyond Traditional Office Work:

N/A

Equal Employment Opportunity (EEO):

It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.