Technical Business Analyst

Hybrid role (two days per week in office) - Chicagoland candidates only The Technical Business Analyst is responsible for the development of functional and non-functional business requirements by working closely with the Trionfo team to understand business strategy and translate into platform requirements. Duties and Responsibilities: • Develop and analyze functional specifications in order to provide advice and technical training. • Perform assigned test scripts and deliverables on schedule and with high quality. • Manage incoming queries and technical issues related to systems. • Coordinate with developers to build and implement technology solutions. • Develop, implement, and maintain elements of systems design, including business process documentation, workflow charts, diagrams, data migration rules, business rules, wireframes, and other detailed deliverables including integration documentation. • Responsible for documenting and maintaining quality meeting data. • Assist with defining assessment and implementation methodology and deliverables for client delivery. • Understand issues and help resolve them through data analysis, technical research, and team collaboration on complex issues. • Publish weekly release notes for delivery to internal and external stakeholders. • Assist with connecting processes and overcoming internal silos, as well as identify controls necessary to ensure long-term system stability. • Write clear requirements and creating data models, process diagrams, and design wireframes that will further support the business’ needs. • Present business documentation, creative work, and proposed solutions to clients in a comprehensive and effective manner. • Conduct training sessions to our clients in order to improve and enhance their knowledge of our platforms. • SQLWriting queries to extract, analyze, and validate data. • API KnowledgeUnderstanding of REST/SOAP APIs using tools like Postman or Swagger to test and document APIs. • Requirements & DocumentationWriting BRD, FRD, User Stories, Use Cases, Process Flows and wireframes. • Agile & SDLCFamiliarity with Agile methodologies (Scrum, Kanban). Participating in sprint planning, backlog grooming, standup. Education, Experience, and Other Skills: • Bachelor's Degree in Information Services, Business Administration, Computer Science, or related field. • 3 years experience in IT in a business environment. • Proficient in SQL, Diagramming tools (e.g. Visio), and Productivity tools (e.g. Word, Excel, PowerPoint). • Ability to writeunderstand queries as well as pulling reports using SQL. • Understanding of system/API and data integration concepts, a plus. • Background working with benefits platforms, a plus • Understanding of the Insurance Business from the IT side, a plus. • Self-starter, creative, and thrives under limited supervision. • Works well under pressure. • Rock star organization skills – you pay attention to the details that others might overlook. • Exceptional oral and written communication skills. • Strong presentation skills and experience explaining technical concepts to clients are crucial in this role. • Must be legally authorized to work in the United States for any employer without sponsorship. Your Trionfo Factor! At Trionfo, we hire self-starters and "do-ers" whose values reflect our own. Do you have a passion for facing challenges head-on? Do you view yourself as someone who is detail-oriented and has strong technical and execution skills? Great! We value hard work but don't take ourselves too seriously. We will help you take continued steps forward in developing your overall technical execution skills and creating untold opportunities for yourself. Working with some of the industry's best, you will grow in a supportive team environment while adding to your impact. Every day, Trionfo presents new opportunities for you to grow, learn, and thrive. Trionfo is committed to fostering an inclusive workplace where people across all dimensions of diversity and intersectionality, including, but not limited to race, ethnicity, religion, sexual orientation, age, marital status, disability, gender identity, gender expression, sex, or country of origin are welcomed, valued, and celebrated! We have an opportunity to increase representation at all levels and need your unique talents, background, and perspectives. We look forward to your contributions. Job Type: Full-time Pay: $95,000.00 - $105,000.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • Life insurance • Paid time off • Vision insurance Experience: • Technical Business Analyst: 2 years (Required) Ability to Commute: • Itasca, IL 60143 (Preferred) Work Location: Hybrid remote in Itasca, IL 60143