Technical Business Analyst (Hybrid-Flexible Options)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is hiring! We are looking for a Business Analyst to join our stellar team! You will be part of our Investor Communications Division and will drive the collation, creation and maintenance of various types of business and user documentation.

We are made up of high-performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means you'll be assigned to a Broadridge office and given the flexibility to work remotely.

Responsibilities:

• Collaborate with internal customers to identify, collect, and analyze requirements to build technology solutions.
• Coordinate with Technology Development, Business Development (Sales), Service Delivery, and Product Management to map customer/prospect needs to existing service offerings, solve for functional gaps, and define rational project timelines.
• Consult with Business Development on new business opportunities and provides mentorship on project scope definition, business requirements gathering and analysis, project timing, and client success criteria from a technology perspective.
• Support new client on-boarding activities and the implementation of solutions.
• Validate implemented solutions to ensure quality and conformance to agreed-to customer requirements.
• Facilitate the transition of implemented solutions to technology, business line operational and customer service teams for long term maintenance and support.
• Craft and maintain project artifacts documenting scope, key landmarks, custom development treatments, and integration testing plans as required.
• Regularly review overall project progress with technology and business line teams.
• Be proactive in the identification and mitigation of risk for service delivery projects.
• Deliver accurate effort estimates for work you're leading.
• Demonstrate flexibility and adaptability by being willing to take on any project task required.
• Work effectively on multiple projects at once.

Qualifications:

• 3+ years experience as a Technical Business Analyst
• 3+ years of experience partnering with various stakeholders in a complex organization
• 3+ years participating in projects through full lifecycle development
• Experience working with Agile methodology a plus
• Solid project management and organizational abilities
• Experience using SQL to analyze data a plus
• Experience outlining Use Cases and possible Test Cases a plus
• Experience with Business Intelligence tools a plus
• Knowledge of JIRA, Confluence, SharePoint and other PMO tools
• Exceptional analytical, conceptual thinking and documentation skills
• Excellent planning, organizational and time management skills
• Experience in the ability to identify and understand complex business requirements, and an understanding of how good software solutions and service offerings are designed
• Bachelor's degree in Management Information Systems, Computer Science or equivalent discipline from an accredited school
• Prior experience working in a Financial Services firm is a strong plus

Benefits Information: Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings

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Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status and other protected characteristics protected by applicable federal, state, or local laws. US applicants: Click here to view the "EEO is the Law" poster. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation in the event you are unable or limited in your ability to use or access the Company's career webpage because of your disability. You may request a reasonable accommodation(s) by calling 888-237-7769 or by sending an email to [email protected].