Technical Information Systems Engineer

DESCRIPTION

Key Responsibilities:

• Industry Standards and Processes : Sound knowledge and experience with Cummins Engineering standards, drafting standards, and change management release processes.
• Windchill Proficiency : Proficiency in Windchill PLM/PDM processes and practices is mandatory, including the ability to troubleshoot and resolve related issues.
• Process Improvement : Benchmark and provide improved work processes and practices in design and drafting.
• Project Management and Analytical Skills : Preferably possess project management skills and strong analytical abilities.
• Communication Skills : Excellent written, verbal, and presentation skills.
• Technical Investigation : Investigate technical information and knowledge-based infrastructure opportunities and challenges; understand causal mechanisms, recommend appropriate actions, own problem resolution, and document results.
• Collaboration and Negotiation : Obtain input and negotiate with a broad variety of technical practitioners to deliver new and revised processes and tools that advance the function's capability.
• Decision Making and Implementation : Make decisions, plan, and implement new and revised processes, work instructions, software, and/or computing solutions to improve technical quality, efficiency, and effectiveness.
• Independent Execution : Deliver independent execution of established and emerging work processes and systems while developing technology or product knowledge.
• Leadership in Process Development : Lead the development and improvement of work processes and systems across a functional discipline area within a business unit site.
• Data Analysis and Dashboard Maintenance : Perform data analysis and create and maintain PowerBI dashboards.

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• Collaboration : Building partnerships and working collaboratively with others to meet shared objectives.
• Effective Communication : Developing and delivering multi-mode communications that convey a clear understanding of different audiences' needs.
• Decision Quality : Making good and timely decisions to keep the organization moving forward.
• Driving Results : Consistently achieving results, even under tough circumstances.
• Optimizing Work Processes : Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Self-Development : Actively seeking new ways to grow and be challenged using both formal and informal development channels.
• Knowledge Management : Ensuring perspectives, ideas, experiences, and information are available at the right place and time to enable informed decisions.
• Request Fulfillment : Managing service requests through their life cycle with efficiency and professionalism to maintain customer satisfaction.
• Requirements Elicitation : Discovering and documenting functional and non-functional requirements to effectively communicate business needs and solution characteristics.
• Service Level Management : Ensuring the quality of services delivered meets agreed levels to maintain customer satisfaction.
• Solution Assessment and Validation : Assessing proposed solutions to determine if they deliver the desired business outcome.
• Troubleshooting : Diagnosing and resolving customer-identified issues using appropriate department standards.
• Valuing Differences : Recognizing the value that different perspectives and cultures bring to an organization.

• Education : Bachelor's degree in Engineering, Computer Science, Information Technology, or an appropriate STEM field is required. A Master's degree relevant to this discipline may be required for select roles.
• Licenses/Certifications : This position may require licensing for compliance with export controls or sanctions regulations.

• Entry-Level/Early Career : Preferred candidates will have relevant experience in an information systems or engineering service environment as a non-exempt employee, temporary student employee (intern, co-op), or early career professional in a relevant technical discipline. Knowledge of MS Office tools is also preferred.