Technical Product Manager

PayNearMe develops award-winning technology to facilitate the end-to-end customer payment experience, making it easy for businesses to manage and accept payments. The company enables more ways to pay by offering all major payment types and channels in a single platform. PayNearMe is the technology company that’s changing how payments are made.

We are a diverse and collaborative company that loves to delight its customers (clients, consumers, etc.) with simple, useful and practical product/service offerings. PayNearMe has over 200 employees, closed a $45M Series D round in June 2023, and is processing over $1B in payments monthly. We’re headquartered in Silicon Valley with our employees distributed all across the US. Help us reimagine payments!

We’re looking to add a dynamic Senior Product Manager to our PayNearMe team, reporting to the Senior Director of Product Management. Help us reimagine payments!

Role Overview:

The Technical Product Manager – Payment Solutions will play a critical role in shaping the future of our payment platforms, focusing on executing our product strategy through the integrations and management across our payment systems. This role demands a profound understanding of the payments ecosystem, particularly in bill payment processes and technologies, with a specialized emphasis on settlement, reconciliation and money movement. The ideal candidate will possess a unique blend of technical expertise, payments experience, and product management skills to drive the development and optimization of our payment solutions.

• Drive the strategy and development for money movement solutions, with a focus on backend settlement and reconciliation solutions, emphasizing robust and scalable architectures
• Lead the end-to-end management of backend technical processes, including design, implementation and documentation
• Act as a subject matter expert (SME) for all technical aspects of payment channels, focusing on services, API-based integrations, and other technologies used to optimize money flow across systems
• Collaborate with engineering teams to deliver detailed technical product requirements, owning the backlog, and ensure must have features are released to support the business
• Work closely with cross-functional teams to develop product enhancements that meet both business goals and customer needs, with a keen focus accounting scalability
• Partner with internal stakeholders to understand the team’s needs, and then translate the requirements into technical requirements for engineering teams
• Define and analyze KPIs specific to performance, reliability, and usage to inform strategic decisions and product improvements
• Engage with external developers, customers, and partners to gather feedback and requirements that influence the development roadmap
• Ensure the creation of top-tier documentation and developer portals that facilitate easy integration and foster a vibrant developer community.

• Minimum of 5 years of experience in technical product management, with a significant focus on services, API, and other technical systems
• Deep knowledge of payment processing mechanisms (e.g., PayPal/Venmo, ACH, Cash/Retailers network, and card processing) and the technical challenges associated with their integrations
• Strong technical, analytical, and problem-solving skills, with demonstrated ability to leverage data in making informed product decisions
• Exceptional communication and leadership capabilities, with experience guiding development teams and managing cross-functional stakeholder relationships
• Must be detail-oriented, with a commitment to high-quality product documentation and the enhancement of the developer experience
• Agile practitioner with working knowledge of JIRA and Confluence

Benefits

• Base salary per year (paid semi-monthly)
• Fast- paced and professional work culture
• Stock options with standard startup vesting - 1 year cliff; 4 years total
• $50 monthly communication expense stipend to go towards your phone/internet bill
• $250 stipend to enhance your WFH setup
• Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200)
• Premium medical benefits including vision and dental (100% coverage for employees)
• Company-sponsored life and disability insurance
• Paid parental bonding leave
• Paid sick leave, jury duty, bereavement
• 401k plan
• Flexible Time Off (our team members typically take off ~3-4 weeks per year)
• Volunteer Time Off
• 13 scheduled holidays
• 2x / year in-person team meet-ups (2-3 days, company paid)

Salary Range: $160,000-190,000

PayNearMe strives to create a workplace where all employees thrive. Our core values represent who we are today and we take pride in the way we work with each other as well as with our stakeholders.

We’re in this together to do the right thing. We deliver real results we are proud of while remaining respectful, transparent, and flexible.

PayNearMe is an equal opportunity employer. We are diligently and thoughtfully working towards cultivating a diverse workforce which in turn, enhances our products and services for the communities we serve. Applicants who represent all backgrounds are strongly encouraged to apply.

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Candidate information will be treated in accordance with our job applicant privacy notice found at: https://home.paynearme.com/ccpa-privacy-notice-jobs-employees/

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