Technical Program Manager, Data & Go to Market Systems

Our Mission and Opportunity

Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has a lasting social and economic impact. Brightwheel’s vision is to enable high quality early education for every child — by giving teachers meaningfully more time with students each day, engaging parents in the development of their kids, and supporting the small businesses that make up the backbone of the $175 billion early education market. Brightwheel is the most loved technology brand in early education globally, trusted by thousands of educators and millions of families.

Our Team

We are a fully remote team with employees across every time zone in the US. Our team is passionate, talented, and customer-focused. Our exceptional investor group includes Addition, Bessemer Venture Partners, Chan Zuckerberg Initiative, GGV Capital, Lowercase Capital, Emerson Collective, and Mark Cuban. 

We believe that everyone—from our employees to the students, teachers, and administrators we serve— should be given the opportunity to learn and thrive, whatever their background may be. We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work. From decision making, to how we operate, we ground ourselves in our Leadership Principles every day. 

Who You Are

Brightwheel is seeking an experienced Technical Program Manager for our go-to-market technical teams which enable our customer facing support, success, sales, and operations teams. You previously lived the life of an engineer in the data space before transitioning to your TPM role. You will be responsible for driving cross-team technical project velocity by project managing many highly complex initiatives that require collaboration across Analytics, Data Engineering, Analytics Engineering, and Systems. 

Our technology stack consists of Salesforce, Revenue.io , Gong, LeanData, Tableau, Sigma, DBT, Redshift, Airflow. Ideally, you will have experience driving multifaceted technical programs across a large number of these technologies with demonstrated depth in more than one area.

What You’ll Do

• Drive cross-team technical project velocity by project managing many highly complex go-to-market initiatives that require collaboration across 3 or more technical teams and 2 or more business teams.
• Lead the discovery for open-ended business problems by partnering with data analytics and data scientists. Supported by data engineering and systems administrators.
• Drive methodology and consistency in the way we organize and communicate technical programs for resourcing efficiency and delivery date precision.
• Project manage a team of passionate data engineers, analysts, and systems administrators to ensure efficient delivery of projects in a timely fashion and with quality.
• Work closely with the Go-to-Market business teams to develop technical plans and goals, as well as to refine processes to improve collaboration.
• Drive process improvements to increase program velocity while simultaneously raising the bar for quality and operational excellence.

Qualifications, Skills, & Abilities

• You have 4+ years experience and proven skills in program management for Go-To-Market and/or data analytics technologies.
• You have 2+ years experience guiding and coordinating 5+ teams (3 technical, 2 business) on complex technical projects.
• You have a pragmatic approach to developing right-sized processes that help teams operate effectively while delivering high value business outcomes.
• Exceptional project management skills demonstrated through driving successful multi-team projects from inception to completion.
• You work very well cross-functionally and are able to make hard decisions and trade-offs while incorporating a diversity of perspectives.
• You’re an empathetic listener with strong verbal and written communication skills, and the ability to communicate technical concepts to non-technical audiences.
• You encourage a healthy work environment that is both supportive and challenging.
• You thrive on a high level of autonomy and responsibility.

Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.