Technical Program Manager - Product

We are looking for a founding member of the Product Technical Program Management team to partner closely with our tech org, taking on oversight of programs and processes that require cross-functional coordination and technical execution across the org in order to succeed.
For 2023, the product team's areas of focus are growth, teamwide collaboration, and product excellence. Enabling the team's efforts will involve prioritization, decision making, tracking execution & driving operational excellence in those areas. Process engineering and non-technical stakeholder relationships will be a key part of this role. We're looking for someone that is passionate about people, technology, and program management at the intersection of creativity and collaboration.
What you'll do at Figma:

• Drive complex programs and projects, involving wide varieties of technical and non-technical stakeholders, across product areas at Figma. This includes managing project priorities, schedules, ensuring projects are properly scoped and resourced, identifying risks, partnering closely with cross-functional collaborators, and clearly communicating progress and outcomes to stakeholders from IC to leadership altitudes.
• Have extensive influence in defining processes that enable greater collaboration within and across our product, engineering, and cross-functional organizations like marketing, sales, and support. This could be anything from tooling and documentation hygiene for product teams, to team-wide rituals and culture.
• Be a critical voice in the development of a best-in-class product and engineering operations culture.

Some projects you could work on:

• Run programs that cross engineering team boundaries and involve significant product, business, and coordination complexity
• Scaling and automating our personalization, survey, and customer onboarding experience platforms
• Implementing a new experimentation framework and associated best practices
• Systematizing our Localization efforts to support expansion to new markets
• Develop and implement a product-wide approach to ensuring accessibility standards are met across our product surfaces

We'd love to hear from you if you have:

• 3-6 years of technical program management, software engineering, and/or product management experience
• Expertise in organizing and driving complex initiatives like multi-team product launches and multi-quarter platform migrations
• Experience operating in ambiguity, shepherding product, process, and/or engineering programs from concept to completion
• Ability to articulate complexity in simple terms, and a knack for incorporating using metrics, end-user feedback, etc. in communications
• The ability to form close, effective stakeholder relationships and manage competing priorities and incentives
• Experience building and maintaining automated project dashboards (Asana, Mode, Datadog) and integrations
• Strong bias to action, self-motivation and curiosity, with desire to bring people together and deliver high quality results in the constantly evolving growth and excitement of a start-up culture
• Familiarity with a modern scaled web stack (AWS, Sinatra, React) would be valuable.
• Familiarity with ML and/or mobile is a plus, but not a requirement

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Read more about our team

• Investing in Figma: The Decade of Design
• How work is changing at Figma
• Figma's next product is a multiplayer whiteboard called FigJam
• Our Values