Technical Sales Specialist

Job Overview

The (Senior) Technical Sales Specialist will play a crucial role in developing and executing our new business acquisition strategy in the territory.  This position, reporting to the Sales Director, EMEA requires a blend of business acumen and scientific expertise in the field of instrumentation for biomolecular analytics.

*We are open to hiring a Technical Sales Specialist or a Senior Technical Sales Specialist, depending on experience.

Primary responsibilities for this role include: 

• Selling and promoting Refeyn’s products and solutions across customer groups in Academia and Industry, building strong networks across both customer segments.
• Meet or exceed the sales target assigned by the Regional Sales Director
• Create and drive new business opportunities through the sales funnel with timley lead nurturing
• Accurate opportunity forecasting in Refeyn CRM
• Identify new prospects and establish business relationships with new potential customer
• Assess and analyse customer needs, respond to customer enquiries, and suggest products and services as appropriate.
• Understand customer applications, workflows, and pain points/bottlenecks and determine if/where our technology fits.
• Excellent presentation skills and independent in presenting Refeyn technology and applications sales enablement tools.a
• Skilled in Identifying key decision makers and understand their purchasing process.
• Actively drive newly launched innovative products and services into the marketplace and proactively follow up on the successful implementation of the technology
• Routine follow-up with existing customer base to touch base on activities and review needs. (e.g. upgrades, consumable needs etc.)
• Lead price and contract negotiations with prospective customers.
• Work closely with other departments (Marketing, Product Management, Applications, Service) in order to provide customers with full technical information and support.
• Utilise all available sales tools to maximise sales efficiency (Salesforce, LinkedIn etc.)
• Support the Regional Sales Director with the development and implementation of territory plans
• Drive sales and promotional activities such as conferences and customer workshops, and generate leads and prospects for Refeyn’s products
• Prepare quarterly forecasts and maintain accurate opportunity information in our CRM (Salesforce)

We are ideally looking for someone with the following skills and experience:

Qualifications

• Degree in Molecular Biology Science, or similar relevant field, additional business degree a plus

Knowledge and Experience 

Essential

• Minimum 3 years of experience in a sales role working with analytical CAPEX equipment, specifically within the life sciences sector in the UK
• Undergraduate Degree in a Molecular Biology Science, or similar relevant field
• Strong organizational and time management skills required.
• Experience communicating with different audiences and cross-functional teams (e.g. customers, Sales Operations, R&D, Product Management, Applications, Service & Support)
• Right to work in relevant country required as standard for all roles
• Full driving licence
• Valid passport
• Ability to travel: Moderate to high within and out of the assigned territory (50% or more)

Desirable

• >3 years of experience in a sales role working with analytical CAPEX equipment, specifically within the life sciences sector in the UK.
• Bioanalytical domain specific expertise.
• Established network in the regional life sciences sector is desirable
• Postgraduate Degree in a Molecular Biology Science, or similar relevant field.

Location

• Ideal candidate Location: Oxford, Cambridge or surrounding area

We know there is no such thing as the perfect candidate and that there is great value in transferrable skills, so please don’t feel you have to tick all of the above boxes to apply!

Why work for Refeyn?

Refeyn is a values-led Company that is committed to celebrating each other’s differences and creating a dynamic, driven and diverse culture where everyone can flourish. We are proud to have been awarded Committed Status by the Inclusive Employers Standard in 2024 and are working hard to create a safe and empowering environment for all.

We firmly believe that there is great strength in building teams with different voices, experiences, perspectives, and backgrounds so that we can continue to share the team workload and enable our customers to succeed, and we welcome applicants from all sections of society to join us on our mission to transform analytical workflows using the power of light.

Like all roles at Refeyn, this is a varied role with a wide remit and plenty of scope for growth! 

Family Friendly Benefits

Refeyn offers generous parental leave options, depending on your length of service, plus an annual allowance for emergency childcare.

Supporting your Development

All employees receive access to Linkedin Learning which offers thousands of courses to support their personal and professional development. We also run frequent training sessions on both hard and soft skills.

Creating an Engaging Culture

Refeyn supports hybrid working where the role allows and offers flexible start and finish times.