As a TLS Intern you will support the Technology Lifecycle Services (TLS) team in driving renewals and expansions across IBM’s client portfolio. This internship is designed to provide hands-on experience in sales strategy client engagement and internal collaboration within a global technology company.
You will work closely with experienced professionals to:
• Assist in account planning and stakeholder coordination for TLS renewals and expansions.
• Support the identification of opportunities for service uplift expansion and winback.
• Collaborate with internal IBM teams such as Brand Sales Specialists Deal Makers Ecosystem Sales Specialists and Customer Success Managers.
• Learn to use IBM sales tools and CRM systems to track and manage opportunities.
• Participate in client conversations under guidance helping to prepare materials and follow-ups.
Learning Objectives
• Gain exposure to IBM’s Technology Lifecycle Services portfolio and understand its value proposition.
• Develop foundational skills in sales execution pipeline management and client relationship building.
• Learn how to identify upsell and cross-sell opportunities in a technology sales environment.
• Understand IBM’s licensing terms support offerings and competitive differentiators.
• Strong communication and collaboration skills.
• Interest in technology business or sales.
• Willingness to learn and take initiative.
• Basic understanding of business operations and customer service principles.
• Currently enrolled in a university program (Business Marketing Engineering or related fields).
• Familiarity with IBM products or enterprise technology (a plus not required).
• Analytical mindset and curiosity to explore data-driven insights.