Technology Solution Consultant

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position 

Tech Serve as the digital solutions technology expert. Understand how our digital solutions integrate with Intuitive’s robotic platforms and within the hospital enterprise. Support the sales process through the preparation and presentation of consultative integration strategies for our digital application infrastructure. This role reports to Digital Sales Manager

Essential Job Duties

• Serve as the digital solutions technology expert. Understand how our digital solutions integrate with Intuitive’s robotic platforms and within the hospital enterprise. Support the sales process through the preparation and presentation of consultative integration strategies for our digital application infrastructure.
• Collaborate with customers and sales partners to develop functionality requirements that will establish the definition for the project. Effectively navigate hospital technology intake processes to gain acceptance and prioritization for our implementation.
• Partner with colleagues to achieve implementation goals, ensuring thorough documentation and careful project transitions, to satisfy the clinical expectations.
• Collaborate with product development and go to market teams to identify industry trends and strengthen digital solutions, providing feedback to shape product direction. Support the development of customer-facing technical documentation.

Qualifications

Required Skills and Experience

• Minimum 7+ years of work experience in medical device consulting with specialization in healthcare technology
• Software Sales & implementation experience with hospitals
• Previous experience in building and presenting architecture diagrams, addressing technical questionnaires and RFI/RFPs, and translating clinical expectations into technical requirements
• Understanding of Hospitals  technical acquisition and implementation processes, healthcare technology market, and industry trends
• Advanced knowledge of cyber security, data, server, database, storage, HL7 and DICOM interfaces as well as cloud and cloud hosted services
• Strong understanding of network operations, configuration, and troubleshooting (TCP/IP, HTTPS, router skills, VLANs, VPN, firewall, NAT/PAT) required as mandatory
• Strong project management skills
• Demonstrates strong learning agility and business acumen
• Act as subject matter expert for technical specifications and requirements for digital solutions with customers and internally with cross-functional teams
• Excellent written and verbal communication skills with all levels of stakeholders – operational, clinical, and technical
• Experience with audio/video capture devices and virtual collaboration tools. Basic knowledge of video endoscopy systems, OR integration systems, operating rooms, and procedure rooms is preferred.

Required Education and Training

• Minimum Bachelor’s Degree (Software engineering, computer science, or information technology is preferred)

Working Conditions

• Able to enter surgical and other patient care areas
• Able to travel up to 50%. Some short notice travel required

Preferred Skills and Experience

• Business English (writing and oral)

Additional Information

Intuitive는 고용 기회 균등 고용주입니다. 당사는 인종, 성별, 임신 여부, 성적 지향, 성 정체성, 출신 국가, 피부색, 연령, 종교, 국가 보훈 대상자, 장애 여부, 유전 정보 또는 연방, 주 또는 현지 관련 법률에 따라 보호받는 기타 모든 지위에 관계없이 자격을 갖춘 모든 지원자 및 직원에게 동등한 고용 기회를 제공하며 모든 유형의 차별과 괴롭힘을 금지합니다.

당사는 기회 균등법에 따라 범죄 및 유죄 판결 기록이 있는 고용 자격을 갖춘 지원자를 고려할 것입니다.