Testing Center of Excellence - Control Testing Associate/Manager

As an Associate in CIB Controls India Team, you will play a critical role in maintaining and enhancing the control environment across various programs. You will be responsible for monitoring controls, ensuring compliance with firm-wide standards, and supporting the implementation of control frameworks. This role demands strong analytical skills, effective communication, and the ability to work independently in a dynamic environment.

Markets Control Evaluation team is a utility performing Front Office control evaluation of in-scope LoBs. The team independently collaborates with Business Controls Managers (BCM), Business and Support teams to ensure Control evaluation is completed timely and accurately. Evidence is gathered and stored to ensure the strictest standards of testing are met. Once the testing is complete, the results are communicated to the Business Control Managers and Business Managers and the results are uploaded in the system called CORE.

Job Responsibilities:

Independently perform evaluation of assigned controls.

Review procedures, processes, and information to evaluate controls.

Perform side-by-side observations, supervisory examinations, or retesting as necessary.

Calibrate a control for its effectiveness according to test scripts and standards.

Facilitate kick-off and closing controls evaluation meetings with stakeholders.

Organize and capture review findings, ensuring all design and operational gaps are identified.

Recommend control design and operational changes to effectively manage business risk.

Identify risk and control points during reviews or from process maps.

Develop and provide professional and accurate reporting to management for review.

Partner with the business to perform root cause analysis of issues and recommend improvements.

Maintain accurate and complete documentation, following up on all items through completion.

Required qualifications, capabilities, and skills:

Basic understanding of the Risk & Control Self-Assessment process in the banking domain.

Flexibility with shifts is mandatory, as the individual will predominantly work in the EMEA shift.

Strong, proactive task-based approach with a focus on delivery, often acting as an individual contributor.

Working understanding of operational risks and related controls.

Possess strong analytical and interpersonal skills.

Ability to work independently with a moderate level of supervision.

Strong ability to quickly comprehend information from written documentation, process mapping, and training overviews.

Proficient in Microsoft Office (Excel, PowerPoint, Word, Visio).

Intermediate skills in Alteryx, Tableau, and Power BI.

Excellent time management skills.

Ability to manage shifting priorities and work in a fast-paced environment.

Preferred qualifications, capabilities, and skills:

Any Master's degree with 8-12 years of financial services work experience. Experience in Banking Risk & Control domain will be an added advantage.

Experience in SOX Testing, Audit or Compliance testing will be a definite advantage.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.