TikTok LIVE - Product Operations Lead - Efficiency&Agency Platform

Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the team
Livestream Team is committed to creating real-time interactive scenes, As a new form of content, livestream creates value for all parties in the ecology. Livestream provides users with a unique consumption experience and further generalizes content. It is also a new way of employment to provide more direct fan interaction and deepen relationships to authors; It provides healthy and objective revenue to the platform and promotes content exclusivity. It also serves as a "new infrastructure" for the expansion of ecological boundaries.

Responsibilities
- Responsible for the collection of requirements of the platform, optimize or reinvent internal best practice by collecting and analyzing problems in business implementation.
- Responsible for the global oncall system and debug platform construction, to provide users with efficient and convenient internal operation tools.
- Responsible for training to promote platform new features to help local markets follow the designed workflow, and improve the performance and satisfaction of the platform.
- Promote continuous development through communication and cooperation with the relevant PMs, local markets, R&D team, and algorithm team. Pay attention to the efficiency and optimization of each module.
- Responsible for the design of internal communication system to improve information transparency and efficiency.
- Ability to understand the business in depth according to the complex business environment, propose creative problem-solving ideas and methods, and effectively solve difficult problems.

Qualifications

- Bachelor's degree or above, 5 years of experience in a related role.
- Excellent communication ability, strong project management ability, and project coordination ability, able to cooperate with multiple teams to complete the set of work goals.
- Good logical and structural thinking, ability to work under pressure and manage deadlines.
- Good internal platform product sense, fast learner, can independently promote training and requirements collection.
- Good data analytical skills and multicultural understanding are preferred.
- Team management experience preferred.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.