Training Specialist

Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

Thermo Fisher Scientific Inc. is a world-class company dedicated to enabling our customers to make the world healthier, cleaner, and safer. As a global leader in scientific research, we are driven by our values of Integrity, Intensity, Innovation, and Involvement. With a team of over 100,000 colleagues, we work together to accelerate research, solve complex scientific challenges, drive technological innovation, and support patients in need. At Thermo Fisher Scientific, we value diverse experiences, backgrounds, and perspectives, creating an inclusive and collaborative environment where everyone can thrive.

How will you make an impact

You will play a crucial role in the Global Services team, an integral part of our IDD Service & Support Organization. Your primary responsibility will be to train IDD Service personnel, including application specialists (AS) and field service engineers (FSE), on instruments, software, and tools. As a part of our Global Services training team, you and your two peers will own the training concept for Global Services trainings, from creation to delivery, ensuring high quality and participant satisfaction.

The position is based preferably in Uppsala. Alternatively, candidates based in Europe with the ability to travel frequently to Uppsala (up to 50%) will also be considered.

Responsibilities

• Develop and deliver comprehensive trainings for AS's and FSE's on the products they require
• Maintain, adapt, and update all relevant training materials, such as agendas, presentations, and exams
• Set and maintain curriculum for new hires as well as experienced staff
• Participate in projects related to the creation and revision of training strategy and materials
• Ensure compliance with audit requirements for training records and other documents
• Create and maintain relevant content in our Learning Management System (LMS)
• Deliver trainings both in-person and virtually to enrolled participants
• Determine appropriate delivery method and, where suitable, create engaging e-learnings.

Requirements

• Bachelor's degree or equivalent experience in a relevant field
• Experience of the IVD industry
• Track record of high customer satisfaction in a service- or applications-related role
• Experience with Phadia Laboratory Systems
• Proficiency with advanced computer systems
• Excellent written and oral English
• Strong communication and documentation skills, including technical presentation abilities
• Experience in training individuals

Are you interested?

Are you seeking a purposeful position at a global company that upholds strong values and offers a chance to create an impact? We embrace individuals from a diverse set of backgrounds and encourage everyone to apply.

Apply today through our career page http://jobs.thermofisher.com , ref. R-01272097.

APPLICATION DEADLINE: 10th of November

If you have questions then please contact the hiring manager Anders Cronhäll, Sr Manager Product Support, [email protected].

Join our team and our mission to make the world healthier, cleaner, and safer. Apply today at http://jobs.thermofisher.com.