Transition Associate

Job Description:

AssetMark is a leading strategic provider of innovative investment and consulting solutions serving independent financial advisors. We provide investment, relationship, and practice management solutions that advisors use in helping clients achieve wealth, independence, and purpose.

The Job/What You'll Do:

Transition Services provides program support to Financial Advisors on new client and account set-up procedures and issues, in addition to account change request support and tracking. Transition Services also provides advisors with backend administrative support. The Transition Associate is responsible for seamless execution of Advisor’s business conversion into the Managed Money program by providing paperwork preparation and account establishment support. 

We can consider candidates for this position who are able to accommodate a hybrid work schedule and are close to one of our following offices: Phoenix, AZ or Concord, CA.

Responsibilities:

• Provide training and explanation of account establishment procedures, documentation requirements and account funding processes to new Advisors
• Develop, maintain and manage project plans for each assigned Advisor Business Transition
• Work with Advisors to gather the information necessary to create the account establishment documentation
• Prepare the account establishment documentation for the Advisor
• Track the submittal of new accounts documentation
• Track and administer new account funding and maintenance activities
• Communicate with Advisors on open account-related issues and issue resolution
• Actively monitor outstanding trading exception issues
• Act as a liaison between the Custodian, Advisor and internal corporate departments
• Continually evaluate day-to-day activities for process improvement opportunities
• Participate in selected departmental process improvement initiatives

Required Qualifications:

• Strong background in customer service
• Strong written and verbal communication skills
• Intermediate level working knowledge of investment products and services
• Microsoft Project, Access, and Excel experience preferred

Education & Experience:

• Bachelor’s degree or equivalent experience
• Minimum of 2 years financial services industry experience required

Compensation: The Base Salary range for this position is between $50,000-$60,000.

This information reflects a base salary range that AssetMark reasonably expects to pay for the position based on a number of factors which may include job-related knowledge, skills, education, experience, and actual work location. This position will also be eligible for additional variable incentive compensation and competitive benefits.

Candidates must be legally authorized to work in the US to be considered. We are unable to provide visa sponsorship for this position.

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Who We Are & What We Offer:

AssetMark’s mission is centered around helping financial advisors make a difference in the lives of their clients. To help them do that, we aim to provide advisors with holistic support. We offer compelling technology that facilitates a better client experience, consulting services that ensure advisors’ businesses are running at their best and a comprehensive suite of investment solutions. AssetMark’s platform empowers advisors to provide the highest level of service possible to their clients.

AssetMark’s culture is driven by our mission and connected by our values; Heart, Integrity, Excellence and Respect. You will join a team that lives these values every day by doing the best and what is right in all we do and encouraging different ideas for continual success and innovation. Additionally, we offer a wide range of benefits to meet the needs of our team members and their families.

• Flex Time Off or Paid Time/Sick Time Off
• 401K – 6% Employer Match
• Medical, Dental, Vision – HDHP or PPO
• HSA – Employer contribution (HDHP only)
• Volunteer Time Off
• Career Development / Recognition
• Fitness Reimbursement
• Hybrid Work Schedule

As an Equal Opportunity Employer, AssetMark is committed to building a diverse and inclusive workplace where everyone feels valued.