Travel Experience Specialist

Join Aya Healthcare, winner of multiple Top Workplace awards!

The Travel Experience Specialist will work as a member of a team to offer individualized onboarding for our nurses on each travel assignment. They will help facilitate the best possible traveling experience for our nurses and other healthcare professionals by initiating and maintaining exceptional rapport and providing extraordinary customer service while assisting with the resolution of day to day issues that arise for our contracted nurses. 

PST hours are required.

Who We Are: 

We’re a $10+ billion, rapidly growing workforce solutions provider in the healthcare industry. We deliver tech-enabled services that help healthcare organizations meet and manage their contingent labor needs. We build and manage tech-enabled marketplaces for national and local healthcare talent and deliver contingent labor management solutions through our proprietary software platform.

At Aya, we’re obsessed with creating exceptional experiences for our clients, clinicians and employees. In fact, we put employee satisfaction above all else. Our team members are responsible for incomparable customer experience and we know that happy employees are critical to maintaining happy clients. We foster an entrepreneurial, high-energy, low-bureaucracy culture and value innovative thinking and creative problem solving. We embrace diversity in thought and backgrounds unified by a commitment to high achievement. When you join Aya, you’ll be surrounded by teammates who care about you as an individual and leaders who will help you grow both personally and professionally.

Responsibilities:

• Assist management with initial onboarding and help sustain support for nurses on assignment
• Educate new travel nurses on the processes they will follow and manage expectations for each assignment
• Build and maintain unique relationships with our contracted nurses
• Act as a liaison between nurses and all internal departments
• Proactively identify challenges the nurse might encounter and cheerfully assist with rectifying them
• Create the best possible experience for our contracted nurses by contributing new ideas and processes to improve the department

Compensation: Aya reasonably anticipates the pay scale for this position to be $27.88 to $28.85 hourly, which equates to $58,000 to $60,000 annually.

Based on the experience of the applicant, the pay scale for this role may be higher or lower than what’s listed above. Your corporate employee experience representative will provide expected pay details during the process once skills and relevant experience are assessed.   

Aya is an Equal Opportunity Employer (EEO), including Disability / Vets, and welcomes all to apply. Please click here for our EEO policy.