Travel Operations Specialist

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform Ubuntu is very widely used in breakthrough enterprise initiatives such as public cloud data science AI engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers and industry leaders in many sectors. The company is a pioneer of global distributed collaboration with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person in interesting locations around the world to align on strategy and execution.

The company is founder-led profitable and growing.

We are hiring Travel Operations Specialists to join our Business Services team ensuring smooth travel for colleagues and guests from countries all around the world to our company meetings and industry events. Our team set travel policy support travel decisions respond to travel emergencies and are responsible for supplier relationships.

We look for positive team players who are self-driven and results oriented with excellent attention to detail. The best candidates show that they are forward planners reliable and determined and keen to assume responsibility for projects processes and policy. We are a unique global business so we are not looking for candidates with extensive experience so much as excellent organisers and communicators who are keen to develop skills and strive for continuous improvement.

Location: Worldwide - home based except in locations where we have an office such as London Taipei and Beijing.

Responsibilities

• Engage with colleagues to address travel queries and issues

• Work with the wider business services team on company and industry event plans

• Hold travel vendors accountable for providing excellent service

• Check invoices to ensure accurate charges and timely payments credits and refunds for travel

• Monitor trends spend emissions and compliance with company policy

• Track unused tickets credits and airline points usage

What we are looking for

• Excellent academic results at school and university

• A degree in a business or technical subject

• Excellent communication skills

• Responsible and accountable

• Self-awareness and thoughtfulness

• Ability to travel up to four times a year for company events of up to two weeks duration

• Ability to learn new technology and software quickly

What we offer you

We consider geographical location experience and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person

• Personal learning and development budget of USD 2000 per year

• Annual compensation review

• Recognition rewards

• Annual holiday leave

• Maternity and paternity leave

• Employee Assistance Programme

• Opportunity to travel to new locations to meet colleagues

• Priority Pass and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu one of the most important open-source projects and the platform for AI IoT and the cloud we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently work smarter learn new skills and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience perspectives and background create a better work environment and better products. Whatever your identity we will give your application fair consideration.

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