Triage Nurse (RN)

Become a part of our caring community and help us put health first This is an on-site RN position M thru F in the Conviva Gateway clinic at 5238-16 Norwood Avenue, Jacksonville FL 32208 Conviva Care Solutions is seeking a hard-working and dedicated Registered Nurse to promote and restore patients' health by completing the nursing process and who is interested in being part of a team that focuses on excellent service proactively outreaching to high-risk patients. Job Description • Identifies patient care needs by establishing personal rapport with patients and employs a variety of strategies, approaches, and techniques to manage a member’s physical, environmental, and psycho-social health issues. • Responsible for evaluation of patients with repeated ER/Hospital diagnosis and high-risk chronic diagnoses initiating short term quality care plans, care coordination and/or patient education collaborating with the care team and clinicians following nursing division’s philosophies and standards of care set by state board of nursing, nurse practice act and other governing agency regulations. • The high acuity nurse will work in partnership with the center’s clinicians, front office staff, care integration team and other team members to anticipate and resolve patient needs. • Promotes patient's independence and health care literacy by establishing patient care goals; teaching patients, family and caregivers to understand condition, medications, and self-care skills; answering questions. • Helps coordinate and facilitate High-Risk patient round meetings for the centers assigned. Presenting patients and coordinating follow up plans. • Assist patients in identifying and resolving barriers that hinder effective care. • Understands organizational, market and center level operating goals and metrics. • Work in other duties as assigned Use your skills to make an impact Required Qualifications • Licensed Registered Nurse with no disciplinary action • Ability to work independently under general instructions with a team with good communication and interpersonal skills with the ability to quickly build rapport • Ability to work with minimal supervision within the role and scope • Prior clinical experience in ER, Hospital and/or ambulatory patient education • Prior Call center or Triage experience Preferred Qualifications • Prior clinical experience in case management a plus • Intermediate knowledge of Microsoft Word, Outlook, Excel and prior EMR exposure plus • Bilingual is a plus Scheduled Weekly Hours 40 Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $71,100 - $97,800 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.