UI/UX Design Lead

About Us

For over 40 years, Versaterm Public Safety has been a pioneer in public safety software, revolutionizing agencies' operations, both large and small, with a comprehensive range of solutions from community engagement to case closure. Versaterm's commitment to public safety is exemplified by a steadfast dedication to customer satisfaction, the development of innovative software solutions driven by advanced technologies, and a team passionately dedicated to making a positive impact on the lives of those sworn to serve.

Our focus is to enhance operational efficiency, improve decision-making, and ultimately save lives through intuitive and user-centric software applications. Everything we do originates from our focus on user experience and outcomes. We are seeking a talented and experienced UI/UX Designer to join our dynamic team and help shape the future of public safety software.

The Role

As a UI/UX Designer specializing in public safety software applications, you will play a crucial role in creating intuitive, visually appealing, and highly functional user interfaces that meet the unique needs and challenges of our users in emergency response and law enforcement environments. You will collaborate closely with product managers, software developers, and end-users to understand their requirements, translate them into compelling design concepts, and deliver exceptional user experiences that enhance operational effectiveness and situational awareness.

Location

Hybrid model with preference for: Mesa, Arizona or Lexington, South Carolina

Key Responsibilities

User Research and Requirements Gathering:

• Conduct user research, usability testing, and stakeholder interviews to gain insights into user needs, pain points, and workflow challenges
• Collaborate with product managers and subject matter experts to define user personas, user journeys, and functional requirements for public safety software applications

UI/UX Design and Prototyping:

• Create wireframes, mockups, and interactive prototypes to illustrate design concepts and user interactions
• Develop intuitive user interfaces and navigation flows that optimize usability, efficiency, and accessibility for emergency responders and law enforcement personnel
• Incorporate best practices in visual design, information architecture, and interaction design to ensure consistency and coherence across software applications

Collaboration and Iteration:

• Work closely with cross-functional teams, including software developers, product managers, and quality assurance engineers, to translate design concepts into production-ready interfaces
• Iterate on design solutions based on feedback from stakeholders, user testing sessions, and usability studies
• Advocate for user-centered design principles and contribute to a culture of continuous improvement and innovation within the organization

UI/UX Standards and Documentation:

• Establish and maintain UI/UX design standards, style guides, and design system components for public safety software applications
• Document design specifications, interaction patterns, and visual assets to ensure consistency and scalability across products and platforms

What You'll Bring

• Bachelor's degree in Human-Computer Interaction, Design, Computer Science, or related field; Master's degree preferred
• 3+ years of experience in UI/UX design for software applications, with a focus on complex, data-intensive systems or public safety software
• Proficiency in design tools such as Sketch, Adobe XD, Figma, or similar prototyping and wireframing tools
• Strong understanding of user-centered design principles, usability testing methodologies, and accessibility standards (e.g., WCAG)
• Experience working in an Agile development environment, collaborating with cross-functional teams, and delivering high-quality design solutions within iterative release cycles
• Excellent communication skills, with the ability to articulate design concepts, present findings, and advocate for user needs to diverse stakeholders
• Passion for public safety and a commitment to creating software solutions that empower first responders and enhance community safety

Join Our Team

Join us in making a difference in the lives of emergency responders and the communities they serve. As a UI/UX Designer, you will have the opportunity to shape the future of public safety software and contribute to our mission of saving lives and protecting communities. We offer a collaborative and supportive work environment where your creativity, expertise, and dedication are valued and rewarded.

Equal Opportunity

Versaterm Public Safety is committed to building and supporting inclusion, diversity, equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contact [email protected].