Underwriter, Small Commercial Workers’ Compensation/Commercial Auto

Our Underwriters are on the front lines, interacting with our customers all day, every day. Every underwriting call, email and message has a profound impact on our business and our reputation. The average day in the life of a Pie Underwriter involves a high volume of daily transactions ranging from making underwriting decisions to issuing a certificate of insurance. As part of Pie’s Underwriting team you’ll be responsible for not only the day-to-day decision making, but also providing guidance and expertise for how our underwriting evolves, grows and scales as we press forward.

How You’ll Do It

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• Leverage workers’ compensation or commercial Auto insurance underwriting expertise to assess medium to complex risks in order to underwrite and bind new and renewal coverage.
• Quickly and effectively decide each request through the use of Pie’s underwriting guidelines and known risk exposures and loss frequency and severity.
• Achieve profitable growth through appropriate risk evaluation while building and maintaining outstanding partner customer relationships.
• Prioritize and resolve customer inquiries for documentation or support.
• Provides technical assistance to support teams and customers regarding policy and endorsement provisions and underwriting acceptability for designated insurance coverages.
• Maintain strong industry knowledge on commercial insurance underwriting concepts and changes in market/account positions. 
• Develop and maintain full knowledge of all forms, coverages, ratings, and manuals for each of the specific lines of business being underwritten.
• Participate in review and evaluation of risk portfolio, making recommendations on book management issues.
• Take on other tasks, responsibilities and projects as needed.

The Right Stuff

• High School diploma or GED required. Bachelor's Degree or equivalent experience with some college coursework is preferred.
• Minimum 3+ years of commercial underwriting experience or equivalent is required.
• Aptitude for building and maintaining strong partner relationships through excellence in service, engagement & follow through in conjunction with our Business Development and Partner Experience teams.
• Intermediate to advanced knowledge of workers’ compensation class codes, loss mitigation strategies, and other underwriting concepts.
• Intermediate to advanced knowledge of commercial auto underwriting concepts including evaluation of multiple types of risks ranging from fleets of PPTs to Small Trucking.
• Ability to sell our product while simultaneously discerning risk characteristics within the direct to business market.
• Ability to balance the outstanding execution of processes while handling a high volume of transactions.
• Experience with Insurity, HubSpot and Salesforce preferred.
• Verifying businesses using various resources and databases like Google, Yelp, LinkedIn, Facebook and similar sites.
• Willing to work in an iterative development environment with an ever changing landscape filled with possibilities and questions.

Travel Requirements

• Some travel could be required in this position, up to 10% travel.