Underwriting Assistant

Job Type:

Permanent

Build a brilliant future with Hiscox
 

The role  

This is an exciting time to join a team that is critical in supporting the delivery of an ambitious UK strategy for growth to £1billion by 2026. You will be responsible for a variety of underwriting admin tasks. A key aspect of the role is building a relationship with the appropriate underwriters and ensuring that we collectively can keep our promises to our brokers. You will need to be able to manage curve balls, whilst there is often a clear ‘to-do’ list, sometimes it can be challenging to meet the day-to-day core tasks along with any ad-hoc requests, so a key understanding of what is “important” vs. what is “urgent” and good time management skills will be essential. This is a great opportunity to work in an underwriting team that is dedicated to providing high quality service on the largest and most complex risks. Responsibilities are varied which provides great development opportunities. Hiscox UK is facing some ambitious growth targets; this role is a challenge for someone who wants to contribute to the successful delivery of this plan. 

Key responsibilities  

• Support the regional underwriting team by providing support for the administrative tasks associated with prospecting and development activities with brokers
• Responsible for the management and quality of data used by the new business team, including but not limited to, CRM, new business quote trackers, NTU/ lapse lists and other data platforms used by the underwriting team
• Support the regional underwriting team to provide professional, efficient and effective service to the regional brokers
• Build strong relationships with regional underwriters, develop your knowledge of the processes and drive and support process improvement and business change (identify fixes, report, test, implement); supporting change teams by being a source of information/expertise and the adoption of new processes within the regional teams
• Support Distribution in their goal to deliver high service standards whilst hitting crucial profitability and growth targets, by developing a good understanding of the classes of business and the operational processes in place that supports them 
• Build an expert knowledge of all relevant systems and interfaces, keeping abreast of all developments and support your team by raising awareness of change
• Take pride in delivering excellent, high-quality service and endeavour to exceed expectations. To succeed you will be someone who doesn’t accept things at face value and always considers a better way of doing things that improves service, delivery and efficiency.

Must haves  

• Excellent communication skills, verbal and written, with confidence to build relationships at all levels and ask questions to ensure requirements and rationale are understood
• Proficiency in Microsoft office applications
• Enthusiastic, hardworking and driven individual with a focus on providing the best possible service 
• Able to demonstrate evidence of using analytical skills to support decision making
• Can demonstrate ability to prioritise and organise workload 
• Able to learn and take on new tasks quickly and use own initiative to explore possibilities before raising queries
• Proactive, showing initiative when completing tasks by pre-empting issues and proposing solutions for them
• Flexible approach to work with a strong desire to learn and undertake additional responsibilities

Nice to have  

• Insurance industry experience 
• Can demonstrate experience of driving and/or contributing to increases in efficiency

Diversity and Hybrid working
At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success.
We have also learned over the past few years that working life doesn’t always have to be in the office, and now it is safe to do so we have introduced hybrid working to encourage a healthy work life balance.

This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other.

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Work with amazing people and be part of a unique culture