Van Cleef & Arpels Houston Armed Security Officer

Van Cleef & Arpels Houston Armed Security Officer Job Title: Armed Security Officer Location: River Oaks District, 4444 Westheimer Rd Shift: Tuesday,Wednesday,Thursday 8:20 am-6:45 pm Pay: $18.50 per hour 30 HR Primary Purpose and Function • Completes site checks and incident reports utilizing current technology. • Investigates and completes reports related to incidents and/or accidents. • Delivers orientation, training, development and is responsible for retention of high caliber staff; ensures that each staff member is treated with dignity and respect; coaches employees and carries out disciplinary actions, as necessary at the direction of the Manager. • Stands post when a suitable security officer cannot be scheduled due to call offs, no call- no shows, vacations, etc. • Responds to any communications regarding call-offs or no-shows in accordance with set protocol. • Communicates with guards regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services. • Prepares, discusses, and implements disciplinary notices and corrective actions to security officers. • Participates in recruiting interviewing of potential security officers. Make recommendations for hiring decisions. • Completes New Hire paperwork with new employees and forwards to Operations Manager for processing. • Managers team of security officers to ensure that service expectations are being met through regular contact with clients; evaluates service quality, inspects posts, and initiates corrective action in a timely manner as necessary. Participates in security officer performance reviews. Make recommendations for placement of personnel. • Meets with operations management for status updates and to address any actual or potential problems; provides support during client start-ups; provides input to security planning, assessments, and surveys; reviews post orders and communicates requirements and changes to affected personnel. • Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies, and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies, and procedures. • Performs tasks and duties of a similar nature and scope as required for assigned office. Education and Experience • High School graduate (some college education is preferred). • A minimum of 1+ years of security experience is required. • Demonstrated skills in web searching and use of Excel and Word programs • Strong organizational and interpersonal skills preferred. • Ability to multi-task in a fast-paced environment. • Key Performance Criteria • • Manages security officers to ensure excellent service delivery • Note and correct performance issues with security officers • Timeliness and accuracy of paperwork and reports • Internal and external customer satisfaction • Demonstrate good judgment and common sense, following directions and directives from supervisors and execution of company policy and guidelines. • Friendly and professional demeanor in the delivery of quality customer service • • Other Requirements • • Must be present in the field or office during assigned shift. • May require some local and long distance travel. Texas #B14072 Why St. Moritz? Are you looking for a rewarding career in the security industry? Join St. Moritz Security Services, Inc., a well -established company with over 43 years in the industry. No security program can be successfully implemented without quality people to execute the program. The ST. MORITZ DIFFERENCE is our PEOPLE. From the first level security officer to the CEO, St. Moritz is committed from the top down to provide the highest level of service possible.