Veterinary Client Service Representative

Description We aim to break the mold of stuffy and impersonal veterinary care. We dream big, love everyone, have fun at work, and excel TOGETHER. We are not just a veterinary company, but a vision. We love animals of all species and breeds, as well as humans of all backgrounds, cultures and beliefs. We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care. Our focus is on being a place of comfort for our clients and pets, in sickness and in health. Some of the responsibilities you will own in this role: • Provide friendly, quality customer care to patients and clients • Process invoices payments • Answer phones, schedule appointments, and obtain all necessary medical history • Determine the status of the patient’s immunizations and tests • Communicate with the doctor and technical staff on the patient’s arrival and necessary treatments • Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian • Accurately input data into computer software • This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change* Preferred Qualifications • High school diploma • Weekend availability as needed • Must be able to lift 30-50 pounds Benefits • Paid time off • Health insurance • Dental Insurance • Vision insurance • Employee discounts • Flexible schedules • 401K with company match • Training and Career development About Acorn Hill Animal Hospital Acorn Hill Animal Hospital is located in San Antonio, TX, and has been serving our community with compassionate and valuable pet care for over 40 years. Our state-of-the-art facility includes surgical and multi-faceted medical equipment including digital radiography, ultrasound, laser therapy, an in-house laboratory, a pharmacy, and so much more! We pride ourselves on having all the bells and whistles so that we can provide the highest quality care possible for our patients. We provide complete care including preventative and wellness, radiology, dentistry, surgery, rehabilitation, hospitalization capabilities, daytime ER care (if our schedule allows), in-house bloodwork, and end-of-life care. We also partner with our local community, including a Licensed Dog Trainer, who works with our patients on behavior management. We are an engaged team dedicated to growth and development, mentorship, and collaboration. Acorn Hill Animal Hospital is a proud partner of Innovetive Petcare. Where we believe that you are the future of veterinary medicine. Cultivate, innovate, develop, and collaborate. Excellent pet care comes from exceptional teams. Equal Opportunity Employer Policy Acorn Hill Animal Hospital is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.