Video Conference and Webinar Moderator

Greenberg Traurig (GT), a global law firm, has an exciting full-time employment opportunity for a Video Conference and Webinar Moderator in our Saudia Arabia office. We offer competitive compensation and an excellent benefits package.
 

Position Summary:

The Video Conference and Webinar Moderator is responsible for moderating and operating video conference meeting and webinar events. This position will support both attorneys and professional staff.

Duties & Responsibilities:

• Works with individuals to determine the requirements moderated virtual meetings and webinars

• Sets up, coordinates, supports and records virtual meetings and webinars

• Creates and provides registration and presenter links to internal and external contacts for virtual meetings and webinars

• Establishes, documents, maintains and shares best practices, guidelines and protocols for supporting virtual meetings and webinars

• Introduces speakers, launching polls, sharing the presentation, and posting evaluations as part of a virtual meeting or webinar

• Develops business relationships with other departments to promote services and the team’s value proposition

• Attend meetings where you’re able to help guide best practices and procedures when using meeting or webinar platforms

• Attends rehearsals where you will train Presenters/ panelist and procedures

• Provides 360º assistance for all assigned webinars and video-conference sessions including set up, delivery, recording, wrap-up, and reporting for selected client engagements

• Provides advance and real-time support to team and panelist in delivery of first-class education experiences for clients

• Arranges for and conducts dry run practice sessions with clients, moderators, and expert presenters as needed

• Troubleshoots and resolves technical, scheduling, and content issues in real-time

• Works with team to create, deploy, and report on online polls conducted in Zoom 

• Anticipates and resolves technology issues prior to day of the event and inform presenter, moderator, and delivery team member of any changes

• Understands program schedules in detail; anticipate and correct issues before they happen

• Works with various departments and teams on video editing

Skills & Competencies:

• Excellent client service, verbal and written communication skills

• Sound organizational skills, attention to detail, creative, resourceful

• Works well under pressure, displays initiative and ability to interact with all levels of the organization

• A self-starter who desires to show ownership and commitment to the job; ability to work independently

• Ability to work within a virtual team environment 

• Have an excellent command of both written and spoken English and Arabic

Qualifications & Prior Experience:

• Bachelor's Degree or equivalent experience

• 2-3 years’ experience in training, event coordination and production, webinar support, technical support or a related field

• Sound working knowledge of webinar applications such as Zoom, GoTo and Webex

• Knowledge of video editing tools a plus

• Strong technical aptitude and computer knowledge including Outlook, Word, Excel, PowerPoint, etc.