VIP Hospitality Coordinator

About the role and why it’s unique:

• You’ll be a key player in building our Hospitality efforts from the ground up, directly impacting our gaming revenue by ensuring a top-tier experience for our VIP customers.
• This position allows you to be hands-on with some of the most exciting events and experiences in the industry, directly contributing to our brand’s reputation and client loyalty.
• You will be part of a growing team focused on creating unforgettable, best-in-class experiences for our most important clients.
• You’ll be empowered to bring innovation and creativity to the role, with the autonomy to design processes that will elevate our hospitality functions to the next level.
• The role offers a blend of operational responsibility and creative freedom, allowing you to innovate and refine how we engage and delight our VIP customers and Underdog clients.

Who you are:

• Passionate about hospitality and creating memorable experiences.
• Exceptional digital organization skills.
• A proactive communicator who excels in customer service and client relations.
• Motivated by high-energy environments, with a strong sense of urgency and attention to detail.

Even better if you have:

• Experience in hospitality management or event coordination.
• A background in working with high-profile clients or within the sports and entertainment industry.
• Proven experience in managing and maintaining valuable assets or resources.
• Familiarity with digital tools and platforms used for event management, ticketing, or CRM systems.
• An understanding of the unique needs and expectations of VIP clients, with a focus on personalized service and attention to detail.

Our target starting base salary range for this position is between $63,000 and $70,000, plus target equity. The starting base salary will depend on a number of factors including the candidate’s skills and experience, among other things.

What we can offer you:

• Unlimited PTO (we're extremely flexible with the exception of the first few weeks before & into the NFL season)
• 16 weeks of fully paid parental leave
• A $500 home office allowance
• A connected virtual first culture with a highly engaged distributed workforce
• 5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents