Warehouse Associate/ Customer Service

About Us: Stone Solutions is a well-established retail wholesale distributor of tile and stone products. We are looking for a motivated and dependableWarehouse AssociateandCustomer Serviceto join our team and help ensure excellent customer experience, both on the phone and in person. Position Overview: This role combinescustomer servicewithwarehouse responsibilities. You’ll assist customers in person, over the phone, or by email, and also help with order fulfillment, inventory, receiving, and warehouse duties. Key Responsibilities: • Provide friendly and professional customer support via phone, email, or in person • Process customer orders, returns, and inquiries efficiently • Receive, sort, and inspect orders accurately • Maintain clean and organized warehouse and customer areas • Communicate with internal teams to resolve customer issues quickly • Perform order entries and basic inventory tracking • Follow all safety and company procedures Qualifications: • Sit-down and stand-up forklift experience • Previous experience in customer service and/or warehouse • Strong communication and organizational skills • Ability to lift up to 70 lbs and stand/walk for extended periods • Basic computer skills (email, order systems, etc.) • Team-oriented with a positive attitude • Reliable and punctual Benefits: • Competitive pay • Health, dental, and vision insurance • Paid time off and holidays • Opportunities for advancement How to Apply: Please send your resume to [your email or job portal link] or apply in person at [location]. Job Type: Full-time Pay: $18.00 - $20.00 per hour Expected hours: 40 per week Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • Paid time off • Vision insurance Work Location: In person