Wearables Product Experience Specialist

As a member of the wearables team at Meta, you'll be part of a dynamic and innovative group that's shaping the future of wearable technology. Our team is dedicated to creating products that seamlessly integrate into people's lives, enhancing their experiences and connections.As the Product Experience lead, you'll craft impactful demos that showcase our products and AI solutions, creating compelling experiences that highlight seamless product integration and showcase the full potential of our offerings.The role requires a high level of technical proficiency and ability to communicate and build collaborative relationships with key stakeholders. You'll interface directly with Product Management, Engineering and Design - working closely with them to evolve the functionality of our devices from prototype to launch. You'll test and validate these experiences with available technology that bring our solutions to life. As you develop intimate knowledge of new products and solutions, you'll create meaningful partner experiences and conduct regular audits of content, collaborating with owners to recommend improvements and document new requirements. You'll work closely across the highest levels of leadership to deliver these custom experiences in Menlo Park and at key tentpole moments throughout the year.

Wearables Product Experience Specialist Responsibilities:

• Must quickly and effectively diagnose and resolve technical issues related to prototypes and the technical infrastructure they require
• Provide onsite and remote support to create demo experiences given to a wide audience, including executive leadership
• Resolve technical issues and challenges quickly and effectively with minimal disruption
• Build and maintain solutions to scale prototyping efforts, including demos to showcase end-to-end experiences via prototypes and/or production-ready builds
• Lead resolution requiring multi-functional support, working closely with other support leads, operational and engineering staff, and other domain specialists to resolve issues
• Provide feedback, quality assurance, and user acceptance testing for technology products and services
• Manage own time to fulfill tasks efficiently, in the correct priority, and to the required level of quality, within the context of the objectives
• Capture and funnel feedback from demos back to the respective product and design teams
• Collaborate with other technical teams to build and enhance prototyping platforms
• Set up and maintain prototypes and present to various audiences
• Travel as required
• Experience working with terminal, scripts, and adb commands
• Troubleshoot technical issues in real time

Minimum Qualifications:

• Experience with customer service skills and analytical troubleshooting
• Capacity to communicate clear and concise information in technical and non-technical terms based on the audience
• Project and time management experience. Capacity to manage expectations in a time sensitive environment while balancing strategic projects with day-to-day accountabilities
• Capacity to work well under pressure
• Previous client-facing experience and capacity to communicate and build trusted relationships
• Demonstrates follow up and attention to detail
• Proven problem solving experience and experience overcoming challenges

Preferred Qualifications:

• Experience with real-time 3D development
• Programming experience in one or more languages (C#, C/C++, Python, Java)
• Experience with AR/VR and game development
• Experience visualizing in 3D and understand aesthetic aspects of design
• Previous experience using the computer to create layouts and generate new images

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].

$129,000/year to $185,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.