Wireless Customer Service Representative

Staying connected has never been more important, and at Top Tier Talent Acquisition, we help make that connection possible. We are expanding our team and looking for a Wireless Customer Service Representative who enjoys working with people, solving problems, and introducing customers to wireless solutions that truly make life easier. As a Wireless Customer Service Representative, every day brings new opportunities to connect with customers and provide solutions. As a Wireless Customer Service Representative you will be answering questions, guiding people through service options, and making sure they leave with the best possible wireless experience. At the same time, you’ll be supporting sales efforts by highlighting the value of the latest wireless plans, bundles, and upgrades. Wireless Customer Service Representative Responsibilities: • Work and assist customers with service questions, troubleshooting, and account updates • Introduce customers to new wireless products and features that improve their everyday lives in a sales environment • Recommend solutions that drive customer satisfaction while also contributing to sales metrics • Keep detailed and accurate records of customer interactions • Build strong, trust-based relationships that reflect the professionalism of Top Tier Talent Acquisition Wireless Customer Service Representative Qualifications / Skills: • Enjoy working with customers and providing helpful solutions • Communication and active listening skills • Experience in customer service or sales is helpful • Thrive in a team setting and bring a positive attitude to your work Job Type: Full-time Pay: $50,000.00 - $60,000.00 per year Benefits: • Professional development assistance Work Location: In person